Dirito Brothers Walnut Creek Volkswagen

I recieved very good service Sean was very helpful, pleasant and quick. The car is running well. It was very helpful to have Lyft available.. pleasant and quick. The car is running well. It was very helpful to have Lyft available.. More

Keep up the good job, great service and great quality. Sean was great help to make me understand things about the additional warranty. Sean was great help to make me understand things about the additional warranty. More

The staff is super friendly and helpful! Gus is awesome!! Great buying experience I would definitely recommend. Gus is awesome!! Great buying experience I would definitely recommend. More

Everyone at Dirito was very nice and friendly. Mike Raff was amazing. He listened to our needs and didn't pressure us into anything. He made us feel very comfortable. His customer service was exce Mike Raff was amazing. He listened to our needs and didn't pressure us into anything. He made us feel very comfortable. His customer service was exceptional. Erin in your finance department was awesome and took good care of us. More

We came to the dealership because the check engine came on. The parts were not in stock and they were ordered. We were not in a hurry for the care to be fixed so the dealership kept it until the job was on. The parts were not in stock and they were ordered. We were not in a hurry for the care to be fixed so the dealership kept it until the job was completed. We are pleased with the results. More

The dealership was nice and clean. It was stocked with lots of cars to look at and pick from. It was stocked with lots of cars to look at and pick from. More

The customer waiting area is clean and comfortable but the seating is limited. There is complementary coffee, tea, and filtered water as well as free wifi. The service was completed sooner than the estima the seating is limited. There is complementary coffee, tea, and filtered water as well as free wifi. The service was completed sooner than the estimate. More

John was great. I really enjoyed him, however, Sterling, was not so great and did not make this a very smooth transaction. Complaining about a 3% fee when customer w I really enjoyed him, however, Sterling, was not so great and did not make this a very smooth transaction. Complaining about a 3% fee when customer wants to use a credit card, is ridiculous. More

My fourth lease here and I always have a great experience. Everyone is friendly and does their best to help me find someone within my budget. experience. Everyone is friendly and does their best to help me find someone within my budget. More

This review is for the sales/management/finance department at Walnut Creek. David Dirito contacted me with regards to a Costco Auto Program inquiry. David was able to confirm availability of department at Walnut Creek. David Dirito contacted me with regards to a Costco Auto Program inquiry. David was able to confirm availability of a 2024 Atlas and to arrange for a test drive. The weather was not the best at the time of the initial test drive, and the color and seat combination that I wanted to purchase was not available. However, we were able to agree upon an initial trade-in and finance plan and to locate the vehicle I wanted within half-an-hour. David was able to locate and have the vehicle prepped and ready for a test within 2 weeks. Between the test drive signing paper work, and getting a briefing on all the tech features, the whole process was about 2 hours—about one of the easiest car purchasing experiences I’ve had. Ironically, the only other time I was in and out of a dealership faster was purchasing another Volkswagen. More