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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,871 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,871 reviews

December 07, 2023

The personal service at this dealership is just outstanding. From the underlying technology in scheduling and knowledge of my vehicle to the ride service scheduling from and back to the dealership More

by macmike52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your praise about the personal service at Dirito Brothers Walnut Creek Volkswagen. It's reassuring to hear you found our technology and ride service beneficial. Thank you for this rating of five stars.

December 07, 2023

People at the dealership were friendly, and knowledgeable. Great easy and smooth experience. Definitely recommend More

by DDGIRL15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your kind words and glad to hear about your positive experience at our dealership. Your recommendation means the world to us here at Dirito Brothers Walnut Creek Volkswagen. Thank you.

December 06, 2023

Cole gave great service, and it was stress free, the best experience in buying car. Excellent customer service!! More

by ARELMILLJEAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
cole scordelis
Dec 06, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

We're pleased to hear about your stress-free buying experience with great service at Dirito Brothers Walnut Creek Volkswagen. Thanks for sharing and rating us highly.

December 04, 2023

Working with Andres Garcia has been a pleasure. His straightforward, low pressure approach made the lease of my ID.4 easy, and I feel that we got a fair deal. More

by Brian O
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your positive feedback and are pleased to hear that you had a smooth experience leasing your ID.4 with the help of Andres Garcia at Dirito Brothers Walnut Creek Volkswagen. Thank you for emphasizing our fairness in business transactions.

December 03, 2023

Kevin Hubert is excellent! He explains exactly will happen, and then following the service, what happened. He know when to suggest waiting and when to suggest alternatives. More

by margykane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your positive feedback about Kevin Hubert at Dirito Brothers Walnut Creek Volkswagen. It's great to hear that his service meets your expectations. Your unique and long-term relationship with him is valuable to us.

November 30, 2023

My buying experience was amazing! Gerard made the process seamless. It took an hour to get rolling in my new ID4 AWD Pro Plus😊 Also, Ed in finance was swift and efficient. Thank you More

by TWIDEMAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Rose
Nov 30, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your positive experience about purchasing the ID4 AWD Pro Plus at Dirito Brothers Walnut Creek Volkswagen. We appreciate your notes on Gerard's seamless assistance and Ed's efficiency in finance.

November 30, 2023

My first time bringing in my car for service and was very impressed with the service level across the board. Kevin explained what to expect, how long it would take and what it would cost. Everything went a More

by RASOUZA2149
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your kind words about the service you received from Dirito Brothers Walnut Creek Volkswagen. Kevin's thorough explanations make car servicing transparent. Looking forward to serving you again in the future.

November 29, 2023

great people great service, Sean and Phil save the day for me. it was an headache. ... More

by cpavana@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your positive feedback about our staff and services at Dirito Brothers Walnut Creek Volkswagen. It's wonderful to know that Sean, Phil and the team were able to assist you effectively.

November 28, 2023

Marina is awesome and very accommodating! It’s just so expensive to get work done More

by TAMRAAGUINALDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate the positive note on Marina's service at Dirito Brothers Walnut Creek Volkswagen. We always strive to offer fair pricing and value for our auto services. Thank you for your feedback.

November 28, 2023

Great service. Efficient and easy. Would recommend it to friends and family when it’s time for a Volkswagen. More

by JAMES.SYHABOUT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nanika Orgil
Nov 28, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your endorsement of Dirito Brothers Walnut Creek Volkswagen's service. It brings us contentment knowing you'd recommend our services to friends and family. The entire team offers their gratitude for your rating!

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