Back

Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,850 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
Contact Dealership

2020 North Main Street

Walnut Creek, CA

94596

Directions

By Type

Showing 4,850 reviews

November 05, 2023

Sean was very thorough and made sure that I had a complete understanding of service options and what was completed after the service was done. More

by RSINGELSTAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the kind words about our team at Dirito Brothers Walnut Creek Volkswagen. We always aim to keep our customers well informed. Your review is much appreciated.

November 05, 2023

Prompt efficient family owned VW dealership 30+ years in Walnut Creek,CA David Dirito is a consummate professional More

by JOHNKENNETHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Dirito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear you appreciated the efficiency of Dirito Brothers Walnut Creek Volkswagen and our long-standing presence in the community. We're also glad that David Dirito's professionalism served you well. Thank you for the positive feedback.

November 02, 2023

Friendly, courteous , professional, efficient, clean, good atmosphere. Would highly recommend this dealership to friends and family. More

by FRANSWA61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
friendemic friendemic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for recommending Dirito Brothers Walnut Creek Volkswagen. Our goal is always to provide professional, efficient services in a welcoming atmosphere. Your feedback is appreciated.

November 02, 2023

My sales guy,, Cole was great - helpful, knowledgeable & courteous ‼️ His mother in the finance dept was also knowledgeable, had a lot of experience, and helpful & courteous ‼️ They both made the car 🚙 More

by DEBWEB008
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
cole scordelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing this positive review of your experience with our Sales Team here at Dirito Brothers Walnut Creek Volkswagen. We enjoyed reading how helpful, knowledgeable, and courteous our team was throughout your time with us. Your feedback is greatly appreciated.

November 01, 2023

Pleased with service, and received all of the repair and maintenance items that were needed for my car. More

by amyjcallaghan
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your positive feedback. It's great to hear that our service and maintenance were up to par. At Dirito Brothers Walnut Creek Volkswagen, we aim to meet all of your auto care needs.

October 30, 2023

Very quick and easy to make an appointment and service was great! Very friendly team. More

by gena0305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Appreciate the positive feedback regarding our timely service and friendly team at Dirito Brothers Walnut Creek Volkswagen. Your satisfaction matters to us. Thank you for your review.

October 30, 2023

I was told the day before that the service would take 2 hours and instead it took 4. I had to seek out service tech at the originally promised time (after 3 hours) only to find out it would still be anothe More

by er.lonergan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Hubert
3.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I didn't work with those people
Oct 31, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at Dirito Brothers Walnut Creek Volkswagen. I would like the chance to discuss the length of repairs performed by our Service Team, as well as the level of customer service that you received. Can you please reach out to me at your earliest convenience? Kyle Ritola General Manager (925)-934-8224 kyleritola@dirito.com

October 30, 2023

Sean does a good job and makes me feel heard and valued. I have not been impressed with the actual car service I've gotten, as I've had to return numerous times for problems. Hopefully Sean continues to tak More

by DANAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, Our goal is to ensure that our guests have the best possible service experiences, and we would greatly appreciate the opportunity to learn more about your recent visits. If you would like to discuss this further, please feel free to contact me directly. Thank you, Kyle Ritola General Manager (925)-934-8224 kyleritola@dirito.com

October 30, 2023

Very complex repair job, including gas tank replacement. Took multiple test drives to identify all problems. More

by smyths
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for leaving a 5-star review. We are glad that the team was able to identify all of your vehicle needs to get you back out on the road safely.

October 29, 2023

Everything went smoothly from start to finish. Mike was outstanding on getting the paperwork and car delivered as promised. Best car experience in years More

by CSSR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
mike raff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your positive feedback about our documentation process and delivery. Hearing Mike provided outstanding service contributes greatly to our commitment at Walnut Creek Volkswagen. We're pleased we could make your car experience memorable.

...
96
...