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Dirito Brothers Walnut Creek Volkswagen - Service Center

Walnut Creek, CA

4.7
3,140 Reviews
Call Service Center (925) 448-9940

3,140 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center

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April 21, 2023

Quick turnaround, and fixed problem - a relief to have repair completed finally for known issue with my year More

by jeanavive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin
Report | Print
May 20, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, we are excited to learn that you received quick service for a repair at Dirito Brothers Walnut Creek Volkswagen. It is an honor to assist you and we thank you for your amazing review. Please let us know if we can help with anything else.

April 21, 2023

Sean was great to work with. Fast and efficient. Got my issue solved promptly. Will definitely recommend. More

by MUGRY11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, thank you for your amazing review. We are so glad you received efficient service at Dirito Brothers Walnut Creek Volkswagen. We would be honored to assist you with anything else.

April 21, 2023

Quick service and they kept me updated throughout the process. Able to get it sorted in one go instead of needing multiple trips. More

by JENMWILLIAMS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, we are so happy to know that you received quick service and were kept informed at Dirito Brothers Walnut Creek Volkswagen. It is an honor to help and we thank you for your amazing feedback. Take care.

April 20, 2023

i sent a review earlier today and just noticed I failed to mention wonderful Jesus. he detailed my car inside and out. Now looks spankin' shiny new. Thank you so much. More

by SASS
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the glowing review. Our team here at Dirito Brothers Walnut Creek Volkswagen is thrilled to read that you had a wonderful experience with us. If there is anything else our team can do to assist you, please feel free to reach out.

April 19, 2023

Kevin is always great! Super helpful will always recommend Dorito Brothers to others! Thank you so much for the amazing service! More

by zekriamichelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Luong
Report | Print
May 19, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, Dirito Brothers Walnut Creek Volkswagen wants to thank you for your outstanding 5-star review. It is such a pleasure to read that our team was helpful during your visit, and we truly appreciate your kind recommendation. We hope you enjoy the rest of your day.

April 19, 2023

Please Enjoy, and thank you for being there for my automobile! See your Service department for my oil change, later in the year! Thank you! More

by CBUTTON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Luong
Report | Print
May 20, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

We are glad to know you had a positive experience with us here at Dirito Brothers Walnut Creek Volkswagen. It makes us glad to know our Service Team could take care of your vehicle for you. Thank you for writing this 5-star review and we look forward to assisting you with your vehicle's oil change.

April 19, 2023

Thank you for providing Excellent Customer Service, and thank you for allowing my Warranty to cover the Radiator repair. This is the best way I can feel good about my automobile, because I trust you s More

by CBUTTON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dirito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
friendemic friendemic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Ritola, Tim Luong
Report | Print
May 20, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, thank you very much for trusting us here at Dirito Brothers Walnut Creek Volkswagen with your vehicle. We are so pleased to know that our Service Team provided you with great customer service while you were having your radiator repaired under your warranty. We appreciate you leaving us this remarkable 5-star review and welcome you back anytime if you require anything else.

April 19, 2023

Kevin Hubert always offers amazing service. The experience is unique because of how carefully and thoroughly every part of the service is explained. For nine years, Kevin has been the main rea More

by MICHELE FERRARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello Michele, we are grateful for this outstanding 5-star review. It makes us thrilled to learn that our Service Team has provided you with excellent service over the last nine years. We are happy to know that you enjoy how thoroughly they make sure to explain your services as well. We appreciate you being one of our valued guests here at Dirito Brothers Walnut Creek Volkswagen and look forward to assisting you with your future auto-related needs.

April 19, 2023

They did very good job. Timing and Lyft service. The only concern I have usually they clean and wash the car with service which it did not happen. More

by KAYDEL96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Luong
Report | Print
May 19, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, thank you so much for leaving us this phenomenal 5-star review. We appreciate your feedback and are glad to know that our Service Team could assist you with your timing belt, as well as with a Lyft ride. It makes us so glad to know you are pleased with the quality of service you received as well. We are so honored to have you as one of our loyal guests here at Dirito Brothers Walnut Creek Volkswagen and hope that you continue to choose us for your vehicle's future needs.

April 19, 2023

Walnut Creek VW in my view is very professional and polished. After owning other makes and dealing with Service and Maintenance, I will never buy anything but VW. Feels like family and my car drives More

by SASS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
friendemic friendemic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : shannon,
Report | Print
May 21, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, we are grateful to receive this outstanding 5-star review! Thank you for pointing out how you find our staff here at Dirito Brothers Walnut Creek Volkswagen to be professional and polished. It makes us glad to know you enjoy your Volkswagen and that our team always greets you with a smile, as well as provides you with excellent service. Please do not hesitate to let us know if you require any future auto-related assistance.

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