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Dirito Brothers Walnut Creek Volkswagen - Service Center
Walnut Creek, CA
3,189 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,189 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center
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March 11, 2022
Sean Thomas, Service Department makes my visits a pleasure and takes care of all the details. He and Ed Miller have been instrumental in my relationship with Dirito Bros. pleasure and takes care of all the details. He and Ed Miller have been instrumental in my relationship with Dirito Bros. More
by SCIA
Verified CustomerEmployees Worked With
March 09, 2022
I have been waiting for the dealer shop to resolve my problem for a while. I have tried so many times and it’s been so long. I don’t know why I got this DealerRater to do this but I am taking this opport problem for a while. I have tried so many times and it’s been so long. I don’t know why I got this DealerRater to do this but I am taking this opportunity, hoping to hear back from the dealer shop. More
by SHIHO AKIN
March 08, 2022
Excellent customer service by Kevin. The waiting lounge is clean and comfortable. Other staff was friendly and accomodating - John Benitez of Sales. The waiting lounge is clean and comfortable. Other staff was friendly and accomodating - John Benitez of Sales. More
by CARMELO_PEJORO
Employees Worked With
March 08, 2022
Good service. Potential 2 1/2 hour turn around was tough on my schedule. Other than that good. Potential 2 1/2 hour turn around was tough on my schedule. Other than that good. More
by kellydetorres
Employees Worked With
March 05, 2022
My experience was overall great. Got in quick, saw me early, were timely with my car, and communicated when it was done. Bonus points for nice employees Got in quick, saw me early, were timely with my car, and communicated when it was done. Bonus points for nice employees More
by CARLYEJOHNSTON
Employees Worked With
March 04, 2022
VW came to the rescue, extremely friendly and fast. Marina was very pro-active in finding solutions. Thank you! Ill be a VW customer for life. Marina was very pro-active in finding solutions. Thank you! Ill be a VW customer for life. More
by CHICOPCA
Employees Worked With
March 02, 2022
The service was good the weather is nice Uber Lyft service is good so overall people are good service is good so overall people are good More
by otu_eke
March 01, 2022
Always a positive experience at Dirito Brothers Walnut Creek. My car had some issues and Ron Simi and Sean Thomas got the car in right away, gave me a loaner car and fixed the problem fast. Five Stars! Creek. My car had some issues and Ron Simi and Sean Thomas got the car in right away, gave me a loaner car and fixed the problem fast. Five Stars! More
by richardkjenny
February 28, 2022
Everyone is very friendly and greets me with a smile. I also very much appreciate the text messages from the service department updating me on what’s going on with my car so I don’t have to think about i I also very much appreciate the text messages from the service department updating me on what’s going on with my car so I don’t have to think about it and call for an update. More
by mailana
Employees Worked With
Gerard and Tim
February 24, 2022
i have been a customer for at least 20 years. i keep coming back for the excellent and timely service.i plan on coming back for years to come i keep coming back for the excellent and timely service.i plan on coming back for years to come More
by walterio6102
Employees Worked With
