Dirito Brothers Walnut Creek Volkswagen - Service Center

Excellent, efficient service - what any customer would want and expect. That's it in a nutshell. But I do object to the 25-word minimum for reviews. want and expect. That's it in a nutshell. But I do object to the 25-word minimum for reviews. More

Excellent Service!! I came in for shocks and struts but a day before I brought the car in my diesel filter light came on. Service called me to let me know my fans were not allowing the temp to cool enough fo day before I brought the car in my diesel filter light came on. Service called me to let me know my fans were not allowing the temp to cool enough for my filter to be regenerated. He called headquarters and got the fans covered under the diesel warranty. This saved me a good amount of money, and I greatly appreciate the help from Tim Luong. I highly recommend working with Tim on any of your VW needs. More

I got good service from the VW representative in describing the multiple service options that I can select. I was able to get my car back on the same day after service. Great job! describing the multiple service options that I can select. I was able to get my car back on the same day after service. Great job! More

Online appointment system and communication via Sms for any updates after you leave your car at the service are very convenient tools. Kevin is super helpful. any updates after you leave your car at the service are very convenient tools. Kevin is super helpful. More

because of my schedule i had to leave my car a day early,kevin told me it would not be a problem and that made it conveniant for me early,kevin told me it would not be a problem and that made it conveniant for me More

Sean was great! Wrote down all of my concerns and all were addressed. I will definitely be back for all of my service needs in the future. were addressed. I will definitely be back for all of my service needs in the future. More

Marina was wonderful to work with, she understood my problem and made sure I had enough information through the whole process. Would definitely come back to Dirito Bros for all my future service needs. problem and made sure I had enough information through the whole process. Would definitely come back to Dirito Bros for all my future service needs. More

Everyone I spoke with helpful and courteous. I was having a recall repair done on my Jetta and it went smoothly and was ready when it was promised. Thanks Dirito Brother Service Dept! a recall repair done on my Jetta and it went smoothly and was ready when it was promised. Thanks Dirito Brother Service Dept! More

Although the problem with my car can't be found.....I still think Dirito Bros has fantastic customer service. I have never had a bad experience, they have been servicing my 2004 VW Bug all this time. It' still think Dirito Bros has fantastic customer service. I have never had a bad experience, they have been servicing my 2004 VW Bug all this time. It's a lovely place! More

Great service and everyone was very friendly. I appreciated the ride to and from my home when necessary. I always buy and service my vehicles at Dirito brothers Volkswagen. appreciated the ride to and from my home when necessary. I always buy and service my vehicles at Dirito brothers Volkswagen. More