Dirito Brothers Walnut Creek Volkswagen - Service Center

Service department review. S I took my 2001 Saab in for repair and service. The entire experience was excellent, in every way. Kevin is the best Service Advisor anywhere. He comm I took my 2001 Saab in for repair and service. The entire experience was excellent, in every way. Kevin is the best Service Advisor anywhere. He communicated every single step of the repair and my car was fixed properly and ready early! I am a very satisfied Dirito Brothers customer. More

Marina was awesome! The best service I've ever had there. She really listened to me and helped me figure out the best (and most appropriate) service package. Thanks Marina! She really listened to me and helped me figure out the best (and most appropriate) service package. Thanks Marina! More

Very Impressed! My overall experience with this dealership (not just this trip) has been exceptional. I appreciate the kindness that I experienced with each of VW per My overall experience with this dealership (not just this trip) has been exceptional. I appreciate the kindness that I experienced with each of VW personnel. I would like to give a shout out to Marina for keeping me up to date with the latest updates with my car's service. More

Excellent service. 30K service. My car runs beautifully. Service rep pleasant and thoughtful. I felt very well taken care of. I give th my highest recommendation. beautifully. Service rep pleasant and thoughtful. I felt very well taken care of. I give th my highest recommendation. More

Marc Venturella’s follow-through. So glad I bought my car at Dirito’s. Their service department really stands behind the VW reputation taking all the stress out of getting my car serv So glad I bought my car at Dirito’s. Their service department really stands behind the VW reputation taking all the stress out of getting my car serviced. More

Keep up the good works guys, and thank you for being out there at these Challenging times, stay safe and healthy God Bless You all. there at these Challenging times, stay safe and healthy God Bless You all. More

Clean place, professional staff, friendly atmosphere. I go back every time I need oil/service done and every time Im equally satisfied with work they do on my car. go back every time I need oil/service done and every time Im equally satisfied with work they do on my car. More

excellent customer service I like to take my car there (Dirito Brothers) , because they give good customer service .and. Tim Loung great person.. Thank you and be safe I like to take my car there (Dirito Brothers) , because they give good customer service .and. Tim Loung great person.. Thank you and be safe More

I was trying to avoid this survey because I was not happy with the last service call. There was adblue diesel additive spilled down the side when I picked up the car. Also they quote one service price on the with the last service call. There was adblue diesel additive spilled down the side when I picked up the car. Also they quote one service price on the website and it’s always higher once I get to the shop. Sorry but that is not awesome service. More

I am not usually one to write reviews, but i feel compelled to in this case as the service i received was exceptional. This dealer had to fix what another dealer broke for me and did it in a fraction compelled to in this case as the service i received was exceptional. This dealer had to fix what another dealer broke for me and did it in a fraction of the time it took originally. Theyre quick and informative. They work with you. I will continue to bring my car here. More