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Don Ayres Acura

Fort Wayne, IN

5.0
183 Reviews
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5000 Illinois Road

Fort Wayne, IN

46804

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Showing 183 reviews

July 06, 2023

We have had negative experiences with other dealers but Daniel and Acura made our car shopping experience fast and painless! Very satisfied with the customer service we received, they are not pushy. Highly More

by Rosa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Trice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micah Cokl
Nov 15, 2023 -

Don Ayres Acura responded

Thank you, Rosa, for sharing your positive experience with Daniel and Don Ayres Acura. We're pleased to hear that Daniel and our team made your car shopping experience fast and painless, and that you were satisfied with the customer service you received. Providing a hassle-free and non-pushy environment for our customers is important to us, and your recommendation is greatly appreciated. If you ever have more automotive needs or questions in the future, please don't hesitate to reach out. We're here to assist you, and we look forward to serving you again in the future. Thank you for choosing Don Ayres Acura!

June 29, 2023

We were totally impressed by this dealership from the cleanliness to the professionalism of everyone we encountered. Our salesperson Daniel was awesome! He answered all of our questions and made sure we More

by Lynda and Tom
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Josh Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Good
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Gates
Nov 15, 2023 -

Don Ayres Acura responded

Thank you, Lynda and Tom, for your kind words and for sharing your impressive experience at Don Ayres Acura. We're thrilled to hear that you were impressed with the cleanliness and professionalism of our dealership, and that Daniel provided excellent service by answering all your questions and ensuring your comfort. Customer satisfaction and a great car-buying experience are top priorities for us, and your feedback is much appreciated. If you ever have more automotive needs or questions in the future, please don't hesitate to reach out. We're here to assist you, and we hope you continue to enjoy your new RDX. Thank you for choosing Don Ayres Acura!

June 28, 2023

Daniel was a very friendly and helpful salesman. He was able to help with all of the information we requested on our used vehicle purchase. In fact, the entire team that worked with us were frien More

by byob73
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Josh Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Don Ayres Acura responded

Thank you for sharing your positive experience with Daniel and the entire team at Don Ayres Acura. We're delighted to hear that Daniel was friendly and helpful in providing you with the information you needed for your used vehicle purchase. Providing excellent customer service and assisting our customers is a top priority for us, and your feedback is much appreciated. If you ever have more automotive needs or questions in the future, please don't hesitate to reach out. We're here to assist you, and we hope you continue to enjoy your vehicle. Thank you for choosing Don Ayres Acura!

June 22, 2023

We have purchased 2 vehicles from Don Ayers Acura in the last 9 months. Obviously, we were so happy with our first purchase, that we decided that was the only place to go to purchase our second vehicle. Gre More

by shaneaherman
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Daniel Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Trice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micah Cokl
Nov 15, 2023 -

Don Ayres Acura responded

Thank you for being loyal customers, and we greatly appreciate your continued trust in Don Ayres Acura. It's fantastic to hear that you've been happy with your purchases, the no-pressure staff, and the amazing service. We strive to provide a great customer experience, and your feedback is truly valued. If you ever have more automotive needs or questions in the future, please don't hesitate to reach out. We're here to assist you, and we look forward to serving you as lifelong customers. Thank you for choosing Don Ayres Acura!

June 20, 2023

I had a great experience purchasing my new vehicle. Micah was very knowledgeable of the products and thoroughly explained the process. Everyone was very friendly and helpful. More

by rcokl
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joe Gates, Micah Cokl
June 14, 2023

Great service loves the environment took very good care of me and got my mother a car she enjoys. Always reaches out from birthdays and car anniversarys More

by Bryanwilliamshomes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
PJ Dean
June 09, 2023

Micah was very helpful in showing us the vehicle that we came to see and then showing us the differences between that and one that my husband thought I would prefer. We are happy with the choice we made and More

by Richfletch
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Micah Cokl
June 02, 2023

This was my first time purchasing a car and I couldn’t have asked for a better experience. Micah was great, very informative and super friendly. I appreciate the entire teams time and effort with explanat More

by Adelisa Music
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Gates, Micah Cokl
June 01, 2023

I had a great experience working with Micah yesterday. I knew what I was looking for but he was very helpful in going through each step of the process. He's a very nice young guy that has a bright future. More

by dshoup0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Gates, Micah Cokl
May 30, 2023

The dealership was inviting and well maintained. The personnel was very friendly and knowledgeable. We would recommend friends to this dealership. More

by Smith.ds
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Trice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : PJ Dean