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Don Ayres Honda
Fort Wayne, IN
5,237 Reviews
We hope to provide you with all the information you need as well as give you an enjoyable shopping experience. If you have any questions or concerns, please feel free to contact us via e-mail at experience@donayres.com or by phone at (260) 484-0551
Don Ayres founded Don Ayres Honda in 1970. Today, Sara Ayres operates Don Ayres Honda on a 16-acre campus in Fort Wayne, Indiana. Don Ayres Honda has been family-owned and operated for over 50 years. Sara and the Don Ayres team look forward to seeing you in their showroom soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 5,237 reviews
October 17, 2014
Oil change I went in for an oil change. I was due for a 25k mile service which was supposedly only going to take an hour 15 minutes so we did that too. I spent a I went in for an oil change. I was due for a 25k mile service which was supposedly only going to take an hour 15 minutes so we did that too. I spent almost 3 hours at honda. Despite my unexpected wait time, Doug did keep checking back with us in the waiting area to update us on the progress. I definitely don't hold him responsible for the unexpected wait as I don't blame my waitress when my food is terrible. My main critique is that I just wish I would've known how long I would've been there because I would've gotten a ride as to not spend so long sitting in the waiting area. Regardless I know wait time can not always be predicted and of course I will be back when my Honda needs an oil change as I always get great customer service. More
by Imc_d
Employees Worked With
October 13, 2014
Great place to do business I like the people that I deal with and the service department is one of the best in Fort Wayne and the service prices are very good. As nice as it is I like the people that I deal with and the service department is one of the best in Fort Wayne and the service prices are very good. As nice as it is to do business with Don Ayes, the customer waiting area really needs to be updated More
by vfrisby
October 13, 2014
service review Extremely knowledgable friendly personnel at this dealership. Have been able to get service appointments when I wanted them and vehicle has always be Extremely knowledgable friendly personnel at this dealership. Have been able to get service appointments when I wanted them and vehicle has always been ready by the time I was told it would be More
by Eheibeck
Employees Worked With
Troy Johnson
October 10, 2014
First service experience This was my first visit so everything was new to me and a bit inexperienced in what to expect. I do not recall whom I spoke with-but the gentleman wa This was my first visit so everything was new to me and a bit inexperienced in what to expect. I do not recall whom I spoke with-but the gentleman was polite, friendly, answered my questins, listened to me, suggested I write down gas purchase and mileage to check how many miles per gallon I am actually getting since one of my questions was why I was only getting 16.7 mpg according to my gauges. I had been told i would get much better mileage than that. Was an oil change and my questions answered my reasons for coming in- only 3800 miles on CRV. Waiting room a bit short on comfort would be my only discontented experience. Everything else was fine. More
by EmilieCRV
Employees Worked With
I d not recall the name
October 10, 2014
Great Experience Thank you for making this the best car shopping experience. Darrin went above and beyond to make sure that every question was answered. And most impor Thank you for making this the best car shopping experience. Darrin went above and beyond to make sure that every question was answered. And most importantly he treated me with respect. He was not a pushy sales guy. Thank you! More
by knapier
October 09, 2014
Great Service I have always been completely satisfied w/ the service department at Don Ayres. Not only are the service techs knowledgeable and friendly, but the wo I have always been completely satisfied w/ the service department at Don Ayres. Not only are the service techs knowledgeable and friendly, but the work is quick and done right the first time. Their waiting area is equipped with a TV, phone charging stations and free beverages. The whole experience is pleasant and I never feel like it is an inconvenience. I would recommend them to anyone. As far as sales go, I have always worked w/ Chris Demetriades and he has been great. He is always checking to see how I am doing and if I have any issues w/ my vehicle. He will go the extra mile to get me the deal I am looking for and he always does it w/ a positive attitude. Chris has been a pleasure to work with. More
by Courtney Muncie
October 07, 2014
Friendly with a smile Every time I come in for my oil change it is a quick and friendly. Always answer my questions I my have. I only had one problem with my last oil chang Every time I come in for my oil change it is a quick and friendly. Always answer my questions I my have. I only had one problem with my last oil change and that was who ever got in it moved my seat and did not change it back and turned off my lights from auto setting. Please do not touch unless you return to that setting. Thank you More
by slleedy
Employees Worked With
Ben Rose
October 06, 2014
Service and Used Care Saleman I just wanted to let you know the professionalism that has been expressed by my saleman of my CRV and the service department. They are kind and very w I just wanted to let you know the professionalism that has been expressed by my saleman of my CRV and the service department. They are kind and very willing to make your time important to them. I bought my very first vehicle after the passing of my husband, I was scared at first, but I was well pleased with my experience at this dealership. I have now purchased another CRV from them. I would recommend this dealership to my friends and family. More
by pspohr
Employees Worked With
Jeremy Todd, Darrin Bickel, Ben Rose
October 02, 2014
The Best Doug Settle is THE best customer oriented employee I've seen in years. I come from the service industry and understand what great service is. Doug Settle is THE best customer oriented employee I've seen in years. I come from the service industry and understand what great service is. More
by dmiller03091949
Employees Worked With
October 02, 2014
Service. Very friendly, prompt and good job. I would back again for service work. They are competitively priced and do a good job. They also wash your vehicle. Very friendly, prompt and good job. I would back again for service work. They are competitively priced and do a good job. They also wash your vehicle. More
by gdporsch
Employees Worked With
