
Don Ayres Honda
Fort Wayne, IN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I would highly recommend Don Ayres Service department, in fact in 7 years I have trusted "only" Don Ayres to service my vehicle. I purchased my Honda Pilot NEW from Don Ayres sales rep. George Widman (hard fact in 7 years I have trusted "only" Don Ayres to service my vehicle. I purchased my Honda Pilot NEW from Don Ayres sales rep. George Widman (hard wording honest)in 2004. I have followed the recommended service schedule. I appreciate the friendly service reminders mailed directly to my home with intuitive precision just as I'm about to hit the recommended mileage. With over 230,000 carefree miles serviced solely by Doug Settle's well managed team, my car still drives like new! As a single mother of two children, I have always felt confident that my pilot would take us safely to our destination. We live in the country and have easily navigated through a variety of harsh weather challenges. Stay tuned for my 300,000+ update. :-) In the spirit of full disclosure: Although the Auto Body shop may have employees with great skills and Dustin is kind and professional, I have not been as satisfied with the body shop due to what I perceived as an unprofessional communication style by the body shop manager to me. More
I have always had a pleasant experience dealing with everone at this dealership. Always very professional and friendly at the same time. The service work I have had done has always been done very effici everone at this dealership. Always very professional and friendly at the same time. The service work I have had done has always been done very efficiently and in a timely manner. This is one of the best dealerships in Fort Wayne, Indiana! More
I have always found that the service guys really take good care of my Civic. And the time involved is almost always acceptable. And the $12.95 oil change service is the best in town, so thank you so much good care of my Civic. And the time involved is almost always acceptable. And the $12.95 oil change service is the best in town, so thank you so much. The only complaint is I think that over $16 is a bit much for tire rotation!! Keep up the good work!! Vern Frisby PS Something I just thought of was once I called for a service rep. and got phone mail as every one was busy, so left a message asking for an appointment and after two hours I called back to find out the person I left message with was not in that day!! More
4 Hondas so far. Doug Settle, service dept manager, is the only car repair person I have ever completely trusted (and I am an old guy who has owned 49 cars)! Honda makes a great car. However, with the hi the only car repair person I have ever completely trusted (and I am an old guy who has owned 49 cars)! Honda makes a great car. However, with the high number of miles I put on them even they need repairs at some point. Doug has always worked to get me in and out proptly at the least possible cost. More
very good price on a used car in excellent condition. Excellent trade value for vehicle traded in, also. Had a non-functional power mirror on passenger side when we took possession of the vehicle, which Excellent trade value for vehicle traded in, also. Had a non-functional power mirror on passenger side when we took possession of the vehicle, which should have been caught and remedied on their 150 point inspection as part of the certification process for the vehicle. More
Every time I bring our car in for service it is a pleasant experience. The service department is very professional and courteous. WE have owned Honda's for the past 25 years. During this period of ti pleasant experience. The service department is very professional and courteous. WE have owned Honda's for the past 25 years. During this period of time we have only had one bad experience. At that time I brought this to the attention of the Service Manage Doug Settle and he made it right for us. This is why I own Honda's and buy cars from this dealer. More
I am now a proud owner of a 2004 mazda rx- 8, Ben Maggert and the rest of the sales staff are amazing. They are friendly, try their best to get you in a car that you love and the prices are unbeatable. I wou and the rest of the sales staff are amazing. They are friendly, try their best to get you in a car that you love and the prices are unbeatable. I would strongly recommend anyone that is looking for a new or used car to go to Don Ayres Honda and talk to Ben Maggert. More
All was good up to dealing with mr. todd in f and i.His attitude and demeanor was almost enough for me to cancel deal.When asking to see new contract he acted if we were out of line for doing so,his remark attitude and demeanor was almost enough for me to cancel deal.When asking to see new contract he acted if we were out of line for doing so,his remark was there is nothing underhanded going on here all is the same as day before.My response was that this is my money and good buss. to review any changes.I assured him that i was not implying any dishonesty on don ayres behalf.I was made to feel uncomfortable.Had my wife and i not gone thru so much to choose this car i would have walked at that time.Mr fenoglio was very easy to deal with and kind to say the least.If i decide to trade again he would be the person for me.My wife loves the car and we know it will serve us well being a honda. More
At the start of my new car purchase process I thought I would end up with a Camry. After doing my initial research I thought I would be buying a Sonata. After visiting the dealerships and taking a test d would end up with a Camry. After doing my initial research I thought I would be buying a Sonata. After visiting the dealerships and taking a test drive, I purchased an Accord. Shannon was very friendly and helpful - this factored into my purchase decision. The dealership was very willing to work with me on the price also. Based on these factors I would have rated my overall experience a 5. The financing portion of the deal was a slightly different matter. I felt Mr. Todd was a bit pushy when it came to additional options. I have a background in finance and a close relative who served as an auto dealership finance manager so I have a decent understanding of auto financing. Mr. Todd didn't do anything offensive or underhanded. He did his best salesman job to sell options. This reduced my overall experience from a 5 to a 4. I'm still impressed with the dealership and look forward to long-term relationship. More
This dealership is wonderful! I never felt pressured or overwhelmed. Since I come from a family of car dealers/salesman I know how pushy some can be and this is not the atmosphere at Don Ayres whatsoever. overwhelmed. Since I come from a family of car dealers/salesman I know how pushy some can be and this is not the atmosphere at Don Ayres whatsoever. I plan on sticking with this dealership with all of my vehicle purchases. More