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Don Ayres Honda

Fort Wayne, IN

4.9
4,981 Reviews
We hope to provide you with all the information you need as well as give you an enjoyable shopping experience. If you have any questions or concerns, please feel free to contact us via e-mail at experience@donayres.com or by phone at (260) 484-0551 Don Ayres founded Don Ayres Honda in 1970. Today, Sara Ayres operates Don Ayres Honda on a 16-acre campus in Fort Wayne, Indiana. Don Ayres Honda has been family-owned and operated for over 50 years. Sara and the Don Ayres team look forward to seeing you in their showroom soon.
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4740 Lima Road

Fort Wayne, IN

46808

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Showing 4,982 reviews

December 14, 2023

Cristian had a difficult job to do for me after suddenly being without a car. He maintains good customer contact, goes the extra mile to answer questions (a lot lol) and is there with info, trying to find More

by Lindanj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Farod Sharif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristian Vasquez
Dec 15, 2023 -

Don Ayres Honda responded

Lindan, Here at Don Ayres Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Cristian, and it was a pleasure having you at the dealership. We appreciate your review!

December 13, 2023

Setting an appointment was easy on website. Service was excellent and quick as promised. All good! More

by JV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2023 -

Don Ayres Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Don Ayres Honda.

December 12, 2023

The team at Don Ayres service is amazing! Darryl is always welcoming with his exceptional friendly smile. Lilly in Express is so thorough! Appreciate the great customer service! More

by Jill G
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Darryl
Dec 12, 2023 -

Don Ayres Honda responded

Thank you, Jill,. for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Darryl and Lilly here at Don Ayres Honda.

December 09, 2023

Excellent service from start to finish! I was kept updated on my vehicles progress through the process! Ron is a Knowledgeable advisor and a pleasure to deal with. More

by regimen.amid.0l
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Settle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2023 -

Don Ayres Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Ron and our team, and don't hesitate to let us know if we can be of further assistance.

December 09, 2023

Cristian kept me informed as to the progress of the work being performed on my vehicle. Very courteous. More

by nessfwi
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristian Vasquez
Dec 10, 2023 -

Don Ayres Honda responded

Thank you for taking the time to share your feedback with us. Cristian and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 09, 2023

Very professional and personable salesman. Not once did I feel pressured or cheated while speaking with David. He was very helpful and even stayed after hours to make sure all of my questions More

by myers.am2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackson Odle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Plank
Dec 10, 2023 -

Don Ayres Honda responded

Thank you! David and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Don Ayres Honda.

December 09, 2023

Everyone was friendly, especially Addison, my service advisor. The work was done efficiently, and I appreciate the free car wash! More

by mdonlan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Addison Migna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2023 -

Don Ayres Honda responded

Thank you for your business and this review. We're happy to hear Addison and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

December 08, 2023

It was a pleasure to observe the consistent courtesy displayed by ALL the employees as they interacted with customers. 100% is hard to get these days! More

by kbird77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2023 -

Don Ayres Honda responded

It's great to hear that Courtney was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Don Ayres Honda!

Dec 10, 2023 -

kbird77 responded

It was a pleasure to observe the consistent courtesy displayed by ALL the employees as they interacted with customers. 100% is hard to get these days! Of particular note was the professional customer service Courtney Crook provided to me. Courtney clearly demonstrated her commitment to being the best in every aspect of her work. I found Courtney to be very candid, knowledgeable and forthcoming as she carefully answered and explained the multiple questions I asked. Courtney was very busy with other customers but always gave me her full attention when I had additional questions.

December 08, 2023

Ron was very helpful and addressed the concern. Kept me advised throughout process and issue was resolved. Very pleased with service at Don Ayres More

by mcacdaman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2023 -

Don Ayres Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Ron and don't hesitate to let us know if we can be of further assistance.

December 07, 2023

Dillon was nothing short of extraordinary and deserves a raise! He did a great job making sure I understood exactly what was going on and took the proper steps to ensure it was fixed and I was happy. More

by Brandi OBrien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Steenport
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Don Ayres Honda responded

Brandi, thank you for choosing Don Ayres Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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