Don Ayres Honda

Rick Kruger was a bit too talkative, we were under a lot of stress and I don’t think he could tell we were uncomfortable and not in the mood for small talk. He pushed for us to take pictures even though we of stress and I don’t think he could tell we were uncomfortable and not in the mood for small talk. He pushed for us to take pictures even though we didn’t want to, we just wanted to get home. Then he watched as I filled out the reviews so I felt pressured to give him a higher score, so I am now editing them truthfully. To top it all off, they gave us a key fob that did not work. More

I was very pleased with the level of services I received. Courtney was very helpful and explained everything clearly and answered all of my many questions. I have been a customer for many years and always ha Courtney was very helpful and explained everything clearly and answered all of my many questions. I have been a customer for many years and always have good service! More

Danien was great today for service of our cr v hybrid. Prompt polite informative He Informed us about what to expect for our next appt. He even took & picked me up from my hair appt! Prompt polite informative He Informed us about what to expect for our next appt. He even took & picked me up from my hair appt! More

Dan, service advisor and service was 100%. Kudos to Don Ayers Honda dealership. Thank you! Kudos to Don Ayers Honda dealership. Thank you! More

My service advisor Dillon Steenport is phenomenal. Always friendly, knowledgeable, and professional. He knows his stuff and is a joy to work with. He is the BEST of the BEST! Thank you! Also, t Always friendly, knowledgeable, and professional. He knows his stuff and is a joy to work with. He is the BEST of the BEST! Thank you! Also, the newly remodel showroom, service bays and waiting areas are wonderful - spacious modern and comfortable. Don Ayres is top notch! Thank you! More

I have always had excellent service at Don Ayres and would recommend using them for your service needs! would recommend using them for your service needs! More

I would like my service issue resolved. As of right now, I am waiting for a callback from Kevin regarding my issue today.It's been 40 min since he promised to call me back. I scheduled a As of right now, I am waiting for a callback from Kevin regarding my issue today.It's been 40 min since he promised to call me back. I scheduled an appt for 9:30 this morning and at that time was told it would take 1 1/2 hrs to get the keyfob programmed. When I arrived this morning, Dillon said it would take 2 hrs. I sat in the waiting room from 9:30-12:25 waiting for the car to be ready. Nobody ever came to check or report on the progress. I was told when I approached Dillon that the service tech had problems getting it programmed. When I got home, I looked at the invoice and it stated the car was ready at 10:55. I sat for an extra 90 minutes for someone to get me and nothing. Totally inexcusable that my time isn't valuable. As I write, I'm still waiting for a callback from Kevin 50 minutes later. Carol Harkins Invoice #991862 More

Don Ayres Honda is amazing. So very well organized with excellent service and friendly, helpful staff. Thank you for your hard work! So very well organized with excellent service and friendly, helpful staff. Thank you for your hard work! More

The remodeled facilities are an excellent update with comfortable chairs that in the waiting area. My service advisor, John D., provided excellent communication and was very professional. comfortable chairs that in the waiting area. My service advisor, John D., provided excellent communication and was very professional. More

Our new purchase experience was very positive. We had a limited amount of time to get the deal finalized, and Matt and the finance group did a Great Job to get everything completed and get us out We had a limited amount of time to get the deal finalized, and Matt and the finance group did a Great Job to get everything completed and get us out so we could meet our previous commitments. More