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Don Ayres Honda - Service Center

Fort Wayne, IN

4.9
2,184 Reviews

2,184 Reviews of Don Ayres Honda - Service Center

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April 20, 2021

My experience at Don Ayres getting my car serviced was nice and easy. My car is driving so smooth now. Thank you guys so much! More

by Hannah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skylar Abbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Ort
Apr 20, 2021 -

Don Ayres Honda responded

Thank you, Hannah! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Don Ayres Honda.

April 16, 2021

I have always gotten great service from Pete Ort in the service dept. He is very friendly, conscientious, and easy to work with. Don Ayres has great people working for them. More

by i.jrod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Ort
Apr 16, 2021 -

Don Ayres Honda responded

We are very happy Pete provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 15, 2021

He made sure our oil change was taken care of and was done in a matter of reasonable time. He also made notes of what to watch out for the next service needs. More

by harleyhoudini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Leal
Apr 16, 2021 -

Don Ayres Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 15, 2021

Jeremy in service area is always wonderful, service is prompt, delivered on time, waiting area is clean and people are polite. What else could one want? More

by proughsep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Don Ayres Honda responded

Thank you so much for your kind words for Jeremy, and for taking the time to leave us this wonderful feedback!

April 14, 2021

Outstanding, keep me in the loop from start to finish. They were done in no time flat. I was able to make my other appointments with time to spare. More

by antonequinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Don Ayres Honda responded

We appreciate your business and our team looks forward to serving you again soon!

April 14, 2021

Pete Ort is truly working in an area where he “shines”. As a representative in the Service Dept., his attention to detail, and the customer’s wishes are far above what is expected. We have always been imp More

by Jojo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Ort
Apr 14, 2021 -

Don Ayres Honda responded

Thank you, Jojo, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Pete and our service team, and we look forward to working with you again.

April 13, 2021

They provided quick service and attention to detail. Were very helpful and responsive making sure to keep me informed and answer any questions I might have. More

by katiepugh42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Leal
Apr 13, 2021 -

Don Ayres Honda responded

Thanks for sharing your thoughts, Katie, about your experience with Don Ayres Honda. We appreciate your business and hope to see you again soon!

April 12, 2021

Everything was done with great service and all the service was outstanding. We couldn’t get better service than in Don Ayers, because you always have great service. We have only the best in Fort Way More

by Janet Al-Janabi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Squires
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Suter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Vincent
Apr 12, 2021 -

Don Ayres Honda responded

Thank you, Janet, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Don Ayres Honda.

April 10, 2021

Friendly and fast service! We had some maintenance done on our van and Tony let us know if anything had changed from what we had discussed before the service. We would definitely recommend to anyone lookin More

by Awknuth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Vincent
Apr 11, 2021 -

Don Ayres Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Tony and our team, and don't hesitate to let us know if we can be of further assistance.

April 09, 2021

All staff are always very kind and friendly, and we always enjoy talking with Romaine Rose, who sold us our Accord when we are in for service. Phone staff are always very professional when leaving mes More

by vpcallmaui
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Chausse
Apr 09, 2021 -

Don Ayres Honda responded

Thanks so much for your review! Quality customer service is always our number one priority, and we're happy to hear that Romaine and the rest of our team met your expectations. Thank you for choosing Don Ayres Honda--we look forward to having you as one of our valued customers for many more years to come!

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