2,168 Reviews of Don Ayres Honda - Service Center
Chuck Suter is the best! Always the best customer service. He answers my questions and explains things so that I can understand. He is patient and kind. service. He answers my questions and explains things so that I can understand. He is patient and kind. More
Don Ayres Honda and the Sales and Service staff provide honest and reliable service and plan to take our Accord in the next time it needs servicing this year. honest and reliable service and plan to take our Accord in the next time it needs servicing this year. More
Zach was helpful keeping me informed of when my service would be completed, as well as processing paperwork at the end very efficiently. Great job would be completed, as well as processing paperwork at the end very efficiently. Great job More
This dealership is really concerned about the care of the customer. The place was full and they walk up to our seating location personally to let me know our vehicle is ready. customer. The place was full and they walk up to our seating location personally to let me know our vehicle is ready. More
Ron Connor was terrific yesterday when I brought my 2017 Civic in for servicing. He was friendly and professional and although he recommended some additional servicing beyond the oil change I scheduled, he Civic in for servicing. He was friendly and professional and although he recommended some additional servicing beyond the oil change I scheduled, he was never pushy or demanding. Ron was highly recommended to me by my previous Honda mechanic Dillon Steenport and I have not been disappointed! Thank you Ron for a great Don Ayres Service experience! :) More
Excellent customer service!!! Appointment was setup with my needs in mind. I was reminded by phone and text concerning time of the appointment. I was greeted quickly and talked with service rep about with my needs in mind. I was reminded by phone and text concerning time of the appointment. I was greeted quickly and talked with service rep about the recall work. Work was done quickly. Kind of missed not having coffee available, but I understand the circumstances. More
Cesar did a great job of getting us in and out in a timely manner. He always greets us with a smile and is thorough. We are new to the Honda family and the Honda service department. He has made the timely manner. He always greets us with a smile and is thorough. We are new to the Honda family and the Honda service department. He has made the transition easy. More
Tony Vincent and others in service never let me down. They take service of my Honda beyond expectations. They keep my CRV running like new. They take service of my Honda beyond expectations. They keep my CRV running like new. More
Pete Ort has been my adviser for some time at the dealership in FW. I have complete trust in his guidance for servicing my cars ( we own 2 Hondas ). Pete has a deeper knowledge of operation of the dealership in FW. I have complete trust in his guidance for servicing my cars ( we own 2 Hondas ). Pete has a deeper knowledge of operation of the modern computer controlled systems in the vehicles since he was a mechanic himself and does most of his own service work on his cars. This equates to a Service Adviser who can explain how the battery / charging system works or why it is important to have fuel injector service at the recommended interval. This ability to explain why we need certain service is a great asset for the customer......Plus he is upbeat and positive to work with.....5 stars for Pete ! More