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Don Ayres Honda - Service Center

Fort Wayne, IN

4.9
2,171 Reviews

2,171 Reviews of Don Ayres Honda - Service Center

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January 16, 2021

As always, the service at Don Ayres is exceptional. Tony treats my twenty-year-old Accord no differently than he would a brand new Accord getting its first oil change. My service was completed fifteen minut More

by Hotcoffee3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Vincent
January 15, 2021

Easy way to schedule service with details reviewed before and after. Additionally the service was completed a half hour earlier than estimated. Very good experience. More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2021

Tony is always so helpful when I have any service work done. I feel that he looks out for me as if I were family. More

by dhillger57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Vincent
January 13, 2021

Thank you! I love being able to drop off my vehicle early and using the shuttle to get home and back to get my finished car. Thanks again! More

by cr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Conner
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2021

Always a pleasure to work with Don Ayers Honda. They treat you right. Quality service, comfortable waiting and easy in and out. Thank you for taking care of my car More

by Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2021

5 star service; answered all my questions; got me in and out in record time; personnel is friendly and helpful; I live in Warsaw so it's a bit of a drive (depending on the weather) but it's worth it. More

by nnewland
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derek Berhalter
January 12, 2021

Was scheduled to have new key programmed last week and there was misunderstanding about the cost so I cancelled appt and left. Was no big problem and was not upset, however my service guy Zach Chausse did More

by Jascat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Chausse
January 12, 2021

We brought car in for gas smell in our garage. Service We brought car in for gas smell in our garage. Service sent up appointment the next day. We brought car in the same day so they could smell for leaks More

by Jmyurosko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Leal
January 11, 2021

Excellent serviceThis is asking for way more than I Excellent service This is asking for way more than I would care to do. I’ve already filled out the rest. This shouldn’t be mandatory to give a posi More

by Pfluegge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Leal
January 10, 2021

My service rep Scott B was great. Greeted me, explained the svc to be had, explained svc which was completed. Offered me a shuttle ride if I wanted to go shopping etc while my vehicle was being worked on. More

by Lmacsorley
Recommend Dealer
Yes
Employees Worked With
Scott Bianski
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