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Don Ayres Honda - Service Center

Fort Wayne, IN

4.9
2,182 Reviews

2,182 Reviews of Don Ayres Honda - Service Center

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November 20, 2020

The service was excellent, as always. Pete did a great job of explaining what he was checking for and what they would be doing. He was quick and efficient, and very personable. More

by Jpianod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The “director”. This guy has been there for as long as we have had Honda’s. He is ALWAYS friendly and helpful, and always has a smile on his face! He wears a beautiful cross around his neck. Y, Pete Ort
November 20, 2020

Chuck always does a great job, informative with what service our vehicle's need. Service Dept. always does a great job with our vehicles. We always feel like we get the VIP treatment at Don Ayres Honda. More

by CRVRidgeline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Baney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Suter
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2020

Chuck always does a great job communicating with us. In addition, the service is outstanding and our vehicles are always taken care of. Don Ayres service department gets the job done right. More

by tntray
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Charles Suter
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2020

Don Ayres Honda has a well trained, very efficient, and friendly staff. They have done a great job maintaining our cars for the last 8 years. They are highly recommended. More

by rbshake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Berhalter, Zach Bloom
November 18, 2020

Ron Conner is always very personable and offers insight into any issues that I have with my vehicle. This time I even got a car wash that I wasn't expecting! More

by Tony S.
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2020

Great service, friendly and courteous. I was surprised how quick you were in servicing my vehicle especially since how busy it was. You have a tremendous staff! More

by paulque
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Leal
November 15, 2020

Mr. Settles and Mr. Sullivan quickly and attentatively ushered me through the check-in process. As I boarded the courtesy shuttle, Jeremy let me know he had test driven my vehicle and had duplicated my is More

by chamilton4531
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Settle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2020

Service was clear and respectful. I had the opposite experience at the Subaru dealership in town and so ditched my vehicle and will never go back... More

by Nate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Bloom
November 14, 2020

Scott is wonderful! I tend to make my appointments early in the morning and he is always so chipper and friendly! He makes sure I understand all aspects of the service inspection and never makes me feel inf More

by nsweezy.hnic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Bianski
November 14, 2020

They always schedule my car in a timely manner to come for a service and everyone is very friendly. Chuck Suter is very helpful as my advisor and very knowledgeable. More

by Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Suter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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