Don Ayres Honda - Service Center

Very Satisfied With Service! I always deal with Dillon in the service department and he always does a great job, but it's that step beyond that makes him so great to work with; fr I always deal with Dillon in the service department and he always does a great job, but it's that step beyond that makes him so great to work with; friendly and welcoming.. My car is always perfectly serviced and even with an oil change I have a checklist of the condition of everything on my car. And, they wash it, too! The ladies in the cashier office are always super friendly, too! Great job Don Ayres and Dillon!!! More

barb5766 I always schedule my service & wait until it's done. They are always very timely in getting my service done and the wait is short. Also, I am very s I always schedule my service & wait until it's done. They are always very timely in getting my service done and the wait is short. Also, I am very secure with the knowledge of their mechanics & the service writers. More

Honda Element Maintenance Service My 2010 Honda Element has never had any mechanical issues, I have only had to have the recommended maintenance performed and Jeremy Sullivan, my servi My 2010 Honda Element has never had any mechanical issues, I have only had to have the recommended maintenance performed and Jeremy Sullivan, my service adviser is always extremely friendly and professional. More

I GREATLY APPRECIATE Charles' "Customer is Valuable" service I wish to begin with saying my delay in doing review has no bearing on the excellent service I received back on October 20 & 21. This is all attri I wish to begin with saying my delay in doing review has no bearing on the excellent service I received back on October 20 & 21. This is all attributed to my conversations & service from Charles Suter. This began on October 20 when I explained to Charles what had been going on with my car since October 16. Naturally he couldn't really do anything till the car was towed and delivered by tow company. Charles advised me when the car arrived. Even though the appointment was scheduled for 10/21 Charles started addressing issues on 10/20. For that I am extremely grateful. This was at 3:15 PM. At 3:27 PM I received a call from Charles advising the green immobilizer light came on when he tried to start with key that came with tow truck driver. Charles made arrangements with Dave the shuttle driver to come to my residence to pickup the rest of keys I had in my possession. Again, good service by Don Ayres Honda as Dave the shuttle driver called to confirm when he would be arriving. At 5:12 PM Chuck advised none of the other 3 keys with key fob work. Charles stated he would get back to me next morning (10/21) 10/21 10:09 am Charles called to advise the immobilizer system had lost its memory on all the keys. He advised they would need to reprogram the immobilizer. He quoted me a price for time only - no parts. He confirmed I wanted them to run diagnostic. I asked him to replace batteries in key fobs and check left map light. 1:09 PM Charles advised the oxygen sensor was unplugged. Gave me pricing on balance of items above I had mentioned. I did not note the times of rest of the events that day but the shuttle driver picked me up, took me to Don Ayres and I picked up my car that was finally running again! After paying my bill and going to my car I discovered I had no radio channels. Charles very willingly came out to my car and obtained a code and went back in to dealership and looked up something on computer. He returned to my car and in a matter of moments I had all my radio channels back and was soon to be on my way in my car. I GREATLY APPRECIATE Charles' "Customer is Valuable" type of attitude. He was quite proficient in the way he began addressing issues the day car was delivered. If he had not been on top of things I realize I could have been yet another day without a car. He began addressing issues on 10/20 as soon as car was delivered and kept me updated with all issues. More

Engine Thermostat My engine was registering hotter than normal, I thought and the weather was cool. They checked my coolant, top it off, checked for leaks, test drove My engine was registering hotter than normal, I thought and the weather was cool. They checked my coolant, top it off, checked for leaks, test drove it alittle and found no problem. Very satisfied with their effort. More

A great place to get service work done. Jeremy is my service manager and he always pays attention to every detail I bring up. He see's to it that everything is taken care of when you pick up Jeremy is my service manager and he always pays attention to every detail I bring up. He see's to it that everything is taken care of when you pick up your vehicle. Dennis More

SRS light Our SRS light came on. Upon further investigation the driver seatbelt and sensor in the passenger seat needed to be replaced. Parts were ordered and n Our SRS light came on. Upon further investigation the driver seatbelt and sensor in the passenger seat needed to be replaced. Parts were ordered and next appointed made. After having the car almost all day found out not all parts were not there. Contacted Doug Settle who quickly stepped in and had a rental car for us within 30 min. After that Doug did further research into the problem. Discovered there was an alternative to replacing the sensor in the seat which was going to be expensive. We were able to get the van back the next day. We have been Honda owners for years and will continue to be. Would highly recommend Don Ayres to friends. Thank you for the excellent customer service. Sincerely Eric & Pam Lehman More

A great place to have your car serviced I was very impressed with the professionalism and cleanliness of the dealership.Ben my service adviser was very courteous and friendly. A very nice I was very impressed with the professionalism and cleanliness of the dealership.Ben my service adviser was very courteous and friendly. A very nice young man. More

Great Service Purchased our Honda in Florida and love it. We were in hopes of a good service team when we returned home in IN...............have been very pleased Purchased our Honda in Florida and love it. We were in hopes of a good service team when we returned home in IN...............have been very pleased with all services received. Always fast service with a smile!! No complaints here! Would recommend the service team to our friends with no reservations... More

Repair for a recall My Accord had a recall for its airbag, so I took it to Don Ayres. They had it fixed very quickly, and the staff was friendly & helpful My Accord had a recall for its airbag, so I took it to Don Ayres. They had it fixed very quickly, and the staff was friendly & helpful More