Don Mealey Chevrolet

Recently relocated from Jax Beach to Windermere and had an exhaust issue with my Chevy Cavalier. Although it’s old, it is most beloved, prized possession, bc it was my late mom’s trusty car. It only has ap an exhaust issue with my Chevy Cavalier. Although it’s old, it is most beloved, prized possession, bc it was my late mom’s trusty car. It only has approx. 80K miles and is well-maintained bc I only take my 3 cars to dealers for service. Took car in on 10/20/2022 and just picked it up yesterday, 11/2/2022. Worked with a kind, responsive and fairly professional service advisor named Natalie. My frustration and gross dissatisfaction have to do with (1) the length of time it took to get my car back for a catalytic converter repair; (2) being charged an excessive $75 for a specious Miscellaneous Disposal Fee, which is outrageous on face; and (3) being overcharged by $75 in connection with my car having to be towed to S & G in Minneola to remove some “broken bolts”, a task that this dealer strangely couldn’t perform bc it didn’t have proper equipment. I write this honest review in good service to other consumers and to put the dealer on notice that I will be following-up with GM and the owner of the dealership. I cannot tolerate the $150 in excessive charges, particularly as (1) this Chevy dealer charges a whopping $160+/hr for labor (more than the last hourly rate I paid to service my luxury S-Class Mercedes-Benz and my luxury BMW sports convertible); (2) the $75 Disposal Fee is completely arbitrary and bogus where the dealer needs to absorb its own costs of doing business, already has inflated labor charges and significantly marked up parts charges; (3) the grossly dishonest and deceptive $75 disposal fee is not commensurate with the work that was performed; (4) I was informed yesterday by my fmr dealer service advisers in Jax that in all likelihood, the old, removed catalytic converter will be sold by Don Mealy bc it contains desirable precious metals that are valuable to recyclers, scrapyards, and other salvagers in the secondary market; (5) S & G charged the dealer $140.00 ($75 less than what I got charged) to remove the bolts with equipment Don Mealey shockingly didn’t have; and (6) I USED MY AAA TOWING BENEFITS TO TRANSPORT MY CAR TO S & G AND BACK TO DON MEALEY. I hereby demand an immediate refund of $150.00 for this horrific, predatory, and unscrupulous car repair experience. In no event will I sit idly by and allow this to stand. Seemingly, this dealership has concocted a cornucopia of tactics that are tantamount to unfair, deceptive and burdensome trade practices. In the future, I empathically urge other consumers to strongly consider alternative car repair options and dealers in metro-Orlando, like me. More

Steven made my purchase super easy and no pressure. This was by far my best experience in in purchasing a truck. I was in and out in a 1 1/2 hrs. Look for Steven when you make your next purchase! This was by far my best experience in in purchasing a truck. I was in and out in a 1 1/2 hrs. Look for Steven when you make your next purchase! More

Go see Steve M! !! He was the absolute best and made the entire experience of purchasing our Tahoe a breeze. He was honest and made it happen. We have never had such !! He was the absolute best and made the entire experience of purchasing our Tahoe a breeze. He was honest and made it happen. We have never had such an easy and enjoyable experience! HIGHLY RECOMMEND Steve and the team behind him that made this happen. We can not say enough good things about this dealership. More

Don Mealey has a great team to work with. Jonathan Roberts and Eric made my purchase of a used vehicle for ,my daughter a stress free experience. Thank you for helping for the second time wit Jonathan Roberts and Eric made my purchase of a used vehicle for ,my daughter a stress free experience. Thank you for helping for the second time within a year while treating me as family. More

Working with Joe was great. I put a deposit down on a car in transit that took probably a Month and a half to come in. Throughout the process, Joe and I looked at numbers and I put a deposit down on a car in transit that took probably a Month and a half to come in. Throughout the process, Joe and I looked at numbers and worked most of the deal out before hand. The only outstanding item was my trade since we couldn't deal with that until the new car had been received. I have purchased a lot of cars in my past. I have made some good deals and some really bad deals in my younger years. As I purchase a car, I look for any signs of dealership dishonesty, pressure tactics or trying to slide something past me. Fast forward to the end and they were true to everything we spoke about and didn't try to slide anything past me. They did have a mandatory ceramic coating and interior protection. To be honest, I was going to get the car ceramic coated after the purchase, so I didn't push back on that. From start to finish, the deal went completely as I expected and I believe they were honest upfront about everything. With the market the way it is, I was very concerned about dealer markups and "market adjustments". I looked them up on markups.org which was clear and that was the truth. The entire process from start to finish went great. Dealing with Joe and and Joseph Anthony in Finance was a pleasure as was the rest of the staff at Don Mealey. If you are looking for an honest dealership that doesn't play any games, look no further. More

Extremely helpful staff, always willing to go the extra mile to provide the best experience possible! mile to provide the best experience possible! More

They don’t have any of the Corvettes advertised on Facebook. They are customer Corvettes or inbound. I was ready to buy but nope, nothing to but! Facebook. They are customer Corvettes or inbound. I was ready to buy but nope, nothing to but! More

The manager, Witt, and John Fletcher went out of their way to get our car repaired at a price we could afford.we are on fixed income. Will be customers forever. way to get our car repaired at a price we could afford.we are on fixed income. Will be customers forever. More

Katie Philips is an absolute gem at Don Mealey Chevrolet Clermont and a credit to this institution. She is the absolute reason I would return for a repair. Clermont and a credit to this institution. She is the absolute reason I would return for a repair. More

Alex Reyes (salesman) and Johnathan (finance) made this car buying experience better than any other I've been involved in. I highly recommend these 2, and the dealership, in general. Professional, knowledg car buying experience better than any other I've been involved in. I highly recommend these 2, and the dealership, in general. Professional, knowledgeable and courteous. More