Donovan Auto & Truck Center

Wonderful deal, Superlative experience As I was car shopping online, a used vehicle from Donovan Auto & Truck Center caught my eye. I contacted the dealership regarding the car; I test drov As I was car shopping online, a used vehicle from Donovan Auto & Truck Center caught my eye. I contacted the dealership regarding the car; I test drove it that same day and the salesman, Clifton, did a spectacular job having it ready to test drive for me. Clifton made me feel very welcomed with his kind demeanor and genuine politeness. During the test drive, I typically focus on the flaws of the vehicle so I can consider all the variables (cost, maintenance, things that need to be done, parts I really like, etc.). However, Clifton's kindness shined through all the flaws of the vehicle, as we had a great time talking about random things, including the car and how wonderful it is. After I test drove the vehicle, I asked for a day to think; Clifton obliged and he was very considerate. The next day, Clifton reach out to me; we scheduled a time for me to stop by to ask more questions (I am a cautious buyer). I got in the car and asked a few more questions which Clifton answered superbly. I went ahead and said "let's do it" and we began the process. It took about 20 minutes from agreeing to purchase the vehicle to driving away. The process was easy, transparent and simply superlative. I got a wonderful deal and Clifton did an excellent job guiding me through the entire process. More

Awesome people These people went far and beyond what they had too. Audrey, she was awesome to me. She went so far and beyond for me. Mike recommending the SUV for me These people went far and beyond what they had too. Audrey, she was awesome to me. She went so far and beyond for me. Mike recommending the SUV for me to fit best for me. Just awesome. Ive bought I say 30 cars in my years. This is number one. Thank you all for your help. Josh and Audrey, again thank you. I was truly blessed today. Thank you and hope to see you all again. But not to soon. Lol. More

Friendly and helpful. Jim was great to work with. Even though we are from out of town, we were treated as though we were special customers, Very friendly. Answered all o Jim was great to work with. Even though we are from out of town, we were treated as though we were special customers, Very friendly. Answered all our questions, never felt pressured as we have in the past at other dealerships. This was by far our best auto buying experience. Thank you Jim. I hope others take the time to experience the same great customer experience when the are looking for a car. More

Good as it gets There is no need to go anywhere else. Jim is a top notch salesman, no pressure and no bickering over price. I looked around at same car online and D There is no need to go anywhere else. Jim is a top notch salesman, no pressure and no bickering over price. I looked around at same car online and Donovan was 1K below everyone else for same car!! Tyler made the closing process a breeze. I have purchased multiple vehicles from Donovan. You will not be disappointed. More

Thanks Jim! Jim was not your normal used car salesman. He did not push, seemed interested in finding out answers to the questions we had about the car, was person Jim was not your normal used car salesman. He did not push, seemed interested in finding out answers to the questions we had about the car, was personable, and was low key. He made himself available even during off hours. He helped us hold the car til we could get back to town to arrange the purchase. We appreciated his no pressure approach. He knows this business and shares what he knows with the customer. He's open and honest. Thanks Jim and the Donovan family business. More

Very helpful. I worked with Josh and Audrey. They were very helpfu l and took their time answering any questions I had. Everyone was friendly and courteous. I worked with Josh and Audrey. They were very helpfu l and took their time answering any questions I had. Everyone was friendly and courteous. More

Good customer service I felt welcome each time I visited, and my questions were always promptly answered. There was no pressure to buy a car and I moved forward at my own I felt welcome each time I visited, and my questions were always promptly answered. There was no pressure to buy a car and I moved forward at my own pace. I would buy another vehicle from Donovan in the future. More

Top Notch! I literally detest car shopping! I was pleasantly surprised with my experience at Donovan Auto and Truck Center when everyone I came into contact with I literally detest car shopping! I was pleasantly surprised with my experience at Donovan Auto and Truck Center when everyone I came into contact with (Josh and Tyler) were incredible to work with! There was no pressure, they explained everything well, answered all my questions to my satisfaction and were very helpful! I've never been to a dealership I'd go back to or would recommend to others however, I will return to Donovan Auto and Truck Center for future purchases and have no qualms recommending them to my friends and family. Thank you Josh and Tyler! More

Excellent buying experience for my first vehicle purchase! I researched the vehicle I wanted for weeks and checked out trucks from the surrounding states. I stopped in to Donovan and the buying experience was I researched the vehicle I wanted for weeks and checked out trucks from the surrounding states. I stopped in to Donovan and the buying experience was easy and they were very efficient with my time. Josh was a pleasure to work with and Tyler made the finance portion very smooth and quick. I’ll be a returning customer to Donovan’s, just hopefully not too soon! More

Best dealership in Wichita! We picked Donovan's because of their excellent reputation regarding quality customer attention in sales & service. Our salesman Jim Pearce was very fr We picked Donovan's because of their excellent reputation regarding quality customer attention in sales & service. Our salesman Jim Pearce was very friendly & knowledgeable about our vehicle. His approach is very non-pressure because he wants his customers to be happy & satisfied with their long term purchase. He also patiently spent alot of time showing us how the different features worked. We hadn't purchased a newer vehicle in 12 years & were kind of dreading the process. Turns out unnecessarily so because we were also treated very well by Tyler Conrad in finance. We were in on a Friday evening close to closing time but Tyler was professional & friendly & also took time to patiently answer our questions & not make us feel rushed in any way. We will highly recommend Donovan's to anyone we know who's in the market for a car. Thank you all so much!! More