Doral Volkswagen

Honest! Honest! Great Customer care You can even leave the car outside if the Service is closed for next day.Great for emergency drop off service. Drop the car and key and they will cal You can even leave the car outside if the Service is closed for next day.Great for emergency drop off service. Drop the car and key and they will call you immediately the next day More

Got my first vw gti Everyone was friendly and kind it wasnt just about them selling me the car. They helped me. On getting a good deal on the car that i wanted. Everyone was friendly and kind it wasnt just about them selling me the car. They helped me. On getting a good deal on the car that i wanted. More

Superb!! The full experience was very professional and respectful, Ali went above and beyond to assure the process was flawless. Thank you! I love my new car The full experience was very professional and respectful, Ali went above and beyond to assure the process was flawless. Thank you! I love my new car!! More

Great service , Julio was a great advisor took care of me as he said he would , Arelis does great follow up as my sales person , Julio was a great advisor took care of me as he said he would , Arelis does great follow up as my sales person More

Excellent Greg was very helpful The last time I did my schedule service I was not happy with the person who was helping me. I had to say under the circum Greg was very helpful The last time I did my schedule service I was not happy with the person who was helping me. I had to say under the circumstances of preparing for the hurricane.. the service was good and they followed all my requests More

Amazing experience The service advisor (Manny) was extremely helpful. The technician had my vehicle in and out of the dealership in a reasonable amount of time and I've The service advisor (Manny) was extremely helpful. The technician had my vehicle in and out of the dealership in a reasonable amount of time and I've had no issues. I would definitely recommend this dealer to all my friends and colleagues. They will have my business again!! More

service for recall and repair I think the new brake system is much better than before. As for the parts for recall service, I can not comment them so far. I think the new brake system is much better than before. As for the parts for recall service, I can not comment them so far. More

Recall painless The service was done on time, it took no more than the promised 1.5 hours. Unfortunately the car was is under reconstruction but I got a coupon for a The service was done on time, it took no more than the promised 1.5 hours. Unfortunately the car was is under reconstruction but I got a coupon for a free future wash. Thanks! More

Best dealership! I always feel welcomed at Esserman. Everyone is very nice and make you feel comfortable. The sales associates are very professional and polite. Servic I always feel welcomed at Esserman. Everyone is very nice and make you feel comfortable. The sales associates are very professional and polite. Service is great and timely. Would highly recommend. Ali and Rayner are exceptional. They always go above and beyond. More

They are not honest at all Hi, To be sincere I am disappointed on the service. As part of the 20,000 mile package that I requested it was included a tire rotation and the ser Hi, To be sincere I am disappointed on the service. As part of the 20,000 mile package that I requested it was included a tire rotation and the service representative called me to say that the back tires were a little worn on the inside and because of that the car needed an alingment. He asked me if the vehicle had any symptoms that it needed to be aligned and I told him no and he still told me that the aligment had to be done. So I trusted what he was saying and I approved the alingment. When I picked up the vehicle I heard a loud noise and a vibration in front when I braked. So I went back to the dealer and the service rep told me that since the tires were rotated, the back tires that were a little worn inside were now at the front and were causing that noise and vibration. Then he tells me that they are going to rotate them back again so the noise and vibration goes away. If they already knew that these tires are a little worned and that this could happen why when they called me they did not warned me that this issue could happen. I feel that I was deceived that I wasted money in a service that wasent really needed because there was no need for an aligment there was no rotation and the car feels exactly the same as it did before the service. This is about being honest when providing a service. Thanks More