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Dorsch Ford Kia - Service Center

Green Bay, WI

4.7
615 Reviews

615 Reviews of Dorsch Ford Kia - Service Center

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July 02, 2025

Service done professional and in a timely matter I can always count on Dorsch Ford More

by Juamqu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Dorsch Ford Lincoln Kia responded

Hi Juamqu! Thank you for leaving us this five-star review and for your kind words about our service team at Dorsch Ford Lincoln Kia! We'll see you next time!

July 02, 2025

Dorsch took care of my vehicle in a very timely manner while keeping me informed on the process. I’m very happy with the results. More

by Simeon.79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t have a specific name.
Jul 03, 2025 -

Dorsch Ford Lincoln Kia responded

This is what we love to hear, Simeon! Thank you for choosing Dorsch Ford Lincoln Kia!

June 27, 2025

I did appreciate that they got me in quick and took care of the problem. More

by paul.m.snover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Brosig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2025 -

Dorsch Ford Lincoln Kia responded

Paul, thank you for choosing us! We'll see you next time. Safe travels! - The Dorsch Ford Lincoln Kia Team

June 25, 2025

Excellent treatment and repair was performed successfully. Dorsch has become my preferred service provider for my new Lincoln More

by joedormeq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Jun 25, 2025 -

Dorsch Ford Lincoln Kia responded

Joe, we're delighted to hear that Dorsch Ford Lincoln Kia has become your go-to for service! Thank you for trusting us with your Lincoln and sharing this positive feedback.

June 24, 2025

Very friendly staff excellent service they also looked at my concerns I had they also topped off all low fluids. More

by zoiek32012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Van Iten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Dorsch Ford Lincoln Kia responded

We're delighted to hear that our team at Dorsch Ford Lincoln Kia provided excellent service and addressed your concerns. Thank you for sharing your experience, and we look forward to serving you again!

June 02, 2025

We brought our 2019 Lincoln Nautilus in to Dorsch Ford in Green Bay to check why we had a little hesitation when shifting between 2nd & 3rd gears, & were totally surprised to find out that we needed a new tr More

by Jon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew McNinch
Jun 02, 2025 -

Dorsch Ford Lincoln Kia responded

Hi Jon! We're delighted to hear that Andrew and the Dorsch Ford Lincoln Kia team took great care of you during your repair process. It's fantastic that everything went smoothly with your car's transmission fix. Thanks for trusting us with your vehicle!

May 20, 2025

Did not address the primary issue (hard shift after warmup shutdown and restart) after I repeated to more than one service member and didn’t bother to inform me that the issue was not even looked into. More

by Mwolfcale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Clermont is service advisor,
May 28, 2025 -

Dorsch Ford Lincoln Kia responded

I'm sorry to hear about your experience with the service team. It's disappointing that we didn't address the primary issue you mentioned, and I apologize for any oversight in communication regarding this matter. We value your feedback and would like to make things right if possible. Please feel free to reach out so we can discuss further steps or assist you in finding a resolution elsewhere if needed. Thank you, Norm Kersine - Service Manager - (920) 469-3620

May 19, 2025

Rob is a excellent advisor he made me feel good about having my ranger repaired he deserves some credit for his work More

by Wwel1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Brosig
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Dorsch Ford Lincoln Kia responded

We're delighted to hear that Rob provided excellent service and made you feel confident about your Ranger repair at Dorsch Ford Lincoln Kia. Thank you for recognizing his efforts!

May 13, 2025

They were very helpful. Confusion on two of our vehicles and they were able With no problem. More

by joshua.d.younk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Dorsch Ford Lincoln Kia responded

Joshua, we're happy to hear our Dorsch Ford Lincoln Kia team was helpful during your visit! Thanks for taking the time to share this review and please don't hesitate to reach out if we can be of service again in the future!

May 07, 2025

The service department gets a 5 star. Quality work and on schedule. New sales commercial truck department gets a 3 star. Knowledgable about their product but did not follow through on More

by Capt.Robbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Borter
May 08, 2025 -

Dorsch Ford Lincoln Kia responded

Thank you for sharing your feedback. We're glad to hear that our service crew has earned your support, though we apologize for any inconvenience or frustration you experienced with the sales team. Your feedback is appreciated and will be used to help us improve in this area moving forward. Thanks again! - Dorsch Ford Lincoln Kia

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