Dorsch Ford Kia - Service Center

Thomas the service employee was excellent in support and would recommend to others for work would recommend to others for work More

We had a scheduled oil change and tire rotation on our vehicle today, July 7, 2023 at Dorsch Ford/Kia. Thomas, our Service writer was very professional and knowledgeable about what was needed for a comple vehicle today, July 7, 2023 at Dorsch Ford/Kia. Thomas, our Service writer was very professional and knowledgeable about what was needed for a complete service experience. We intend to keep this dealership for our automotive needs. More

When other dealers were weeks out with service appointments, Dorsch said without appointment , I could leave vehicle there and they would try to fit it in. I had the vehicle back in 2 days with th appointments, Dorsch said without appointment , I could leave vehicle there and they would try to fit it in. I had the vehicle back in 2 days with the problem covered by manufacturer ! Thanks guys. More

Every employee was very helpful and professional. They also helped me with questions unrelated to original visit. They also helped me with questions unrelated to original visit. More

The kindness, transparency, and authentic professionalism of all the staff keeps me as a loyal customer of all the staff keeps me as a loyal customer More

Samantha was very helpful. Explained everything to me and gave me the estimate of bill. Very nice to work with kind and polite people. Explained everything to me and gave me the estimate of bill. Very nice to work with kind and polite people. More

Pretty awesome they tell me my AC is broke and a rock hit the condenser so it is not covered under warranty. Couldn’t even show me a picture of wear it was broken. I’ve bought 3 cars at this location and t the condenser so it is not covered under warranty. Couldn’t even show me a picture of wear it was broken. I’ve bought 3 cars at this location and they act like I threw a rock at my car and broke it. More

Brad was our contact person for the service department, after my sister and brother in law had car trouble. They were visiting from Ontario, Canada. Their car was towed to Dorsch. We were amazed by the out after my sister and brother in law had car trouble. They were visiting from Ontario, Canada. Their car was towed to Dorsch. We were amazed by the outstanding customer service. Thank you SO much!!!! More

The workers in the service department are attentive and helpful. They always make sure I understand repairs that need to be made. I trust them to provide a quality, affordable service. helpful. They always make sure I understand repairs that need to be made. I trust them to provide a quality, affordable service. More

Very nicely set up for the repair customers who are served here. Everyone we came in to contact with was very nice and polite. served here. Everyone we came in to contact with was very nice and polite. More