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Dorsch Ford Kia - Service Center

Green Bay, WI

4.7
606 Reviews

606 Reviews of Dorsch Ford Kia - Service Center

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October 07, 2022

Deb & Rob were extremely helpful with setting up diagnostic service appointments for my vehicle. Very professional, timely, and kept me informed at each step. I would highly recommend both of them. More

by Herbal.Nature
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deb Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Brosig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Dorsch Ford Lincoln Kia responded

Thank you for taking the time to share this excellent feedback with us! We're happy to hear Deb & Roy took great care of you and we appreciate you recommending them to others. Take care and thanks again for your business, from all of us here at Dorsch Ford Lincoln Kia!

October 03, 2022

It took five months for them to order a part that wasn’t put on my vehicle when I had it in for recall work. They never ordered the part, lost the pictures and notes that they took to document the repair. A More

by Paulagrzy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rob Brosig
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2022 -

Dorsch Ford Lincoln Kia responded

Thank you for sharing this experience. We sincerely apologize for any frustration or inconvenience it may have caused for and will make sure the situation gets looked into & addressed with the appropriate members of our team. If you'd like to speak with us further, please feel free to contact me directly. Thanks again, Brett Mastey - Service Manager - 920-469-3625

September 30, 2022

I was extremely pleased with the service today! Very timely, pleasant, and everything explained to me as far as service today and what was needed in the future. More

by paulatetzlaff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Celeste Navarro
Oct 03, 2022 -

Dorsch Ford Lincoln Kia responded

Thank you for sharing your review, Paula! We look forward to seeing you next time at Dorsch Lincoln!

September 23, 2022

Courteous staff. Friendly. And helpful. Timely and knowledgeable Comfortable area for waiting while my car was being worked on More

by MKXgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Dorsch Ford Lincoln Kia responded

Thank you for the fantastic feedback! We hope to see you again next time here at Dorsch Ford Lincoln Kia!

September 22, 2022

Quick, professional service and very friendly staff. I have been very happy with my experiences at Dorsch Ford! More

by april p.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Tropak
Sep 23, 2022 -

Dorsch Ford Lincoln Kia responded

Hi April, thank you for taking the time to share your experience working with our team at Dorsch Lincoln! We look forward to seeing you next time!

September 22, 2022

Appointments must be made as much as a month in advance, however once you have an appointment the work performed by the service team is quick and efficient. More

by BadDog42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Brosig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Dorsch Ford Lincoln Kia responded

Thank you for taking the time to leave us a review! We hope our Dorsch Ford Lincoln Kia team can be of service to you again in the future!

September 21, 2022

Great deals on tires! !! They priced matched Discount Tire and even beat it by a dollar. Very easy to purchase. More

by Bertrude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Mastey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Dorsch Ford Lincoln Kia responded

Thank you for the excellent feedback! We look forward to seeing you again in the future! - The Dorsch Ford Lincoln Kia Team

September 20, 2022

Could not find the source of noise in truck. Thankfully no charge. Also wanted trade in value but no one ever called or followed up. More

by Falksix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Willoquet
Sep 23, 2022 -

Dorsch Ford Lincoln Kia responded

Hello - thank you for taking the time to share your honest feedback. We apologize for not following up regarding your interest in trading your vehicle. Please contact me at your earliest convenience. Thanks, Will - General Manager - 920-469-3007

September 13, 2022

The stàff is friendly and the person thàt took càre of my service was kind and professional. More

by ricklemere
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Celeste Navarro
Sep 14, 2022 -

Dorsch Ford Lincoln Kia responded

We appreciate the kind feedback and rating! We look forward to providing more five-star experiences in the future! Thank you! - Dorsch Lincoln

September 10, 2022

Good experience and good employees I definitely recommend after Many years taking my car there More

by carmhdz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serb. Adv.
Sep 12, 2022 -

Dorsch Ford Lincoln Kia responded

Thank you for taking the time to share your review. We appreciate your recommendation and look forward to seeing you next time at Dorsch Lincoln!

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