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Start your review of Deb Kramer.
Deb Kramer
Deb Kramer at Dorsch Ford Lincoln Kia
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Deb Kramer

Service Advisor - West

Dorsch Ford Lincoln Kia

2641 Eaton Road
Green Bay, WI 54311

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Deb Kramer has been with Dorsch since 2014 as a Service Advisor. Deb grew up in Clearwater Florida and spent her summers in Door County! Her favorite memory at Dorsch was when she wore a Big Bird costume to work all day. In her spare time she enjoys planting, reading and walking her dog. Her favorite holiday is Christmas and favorite car we sell is the Kia Sportage. A random fact about herself is that she is very independent.

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2 Reviews of Deb Kramer

January 19, 2020

Dealership Rating
Employee Rating

"Warranty item"

- rtfp13

The problem was originally discovered while my car was in for oil/lube & tire rotation at the Lineville location. The service employees promised a one hour fix. The only problem was that I had to go to the dealership to get the warranty item fixed. The car was done in 59 minutes. Very personable employees that care about the customer.

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Recommend Dealer
Yes

Other Employees Tagged: Rob Brosig

Jan 22, 2020

Dorsch Ford Lincoln Kia responded

Thank you for coming to us for your service needs and for your patience! We were happy to assist you. Please don't hesitate to reach out if you have any other questions or automotive needs!

March 02, 2018

Dealership Rating
Employee Rating

"A very cold and unwelcoming place"

- Paul Schoen

I have a company owned truck that I've been getting serviced at Dorsch for over 5 years. I am there for every oil change and any service work that gets done to my truck. I want to take great care of my truck because after the lease I get to own the truck. I realize that they are going to be more expensive because they are the dealer, but I would expect that to come with excellent service in a warm environment, but it's not. (1) I've been going there for over 5 years, since my truck was brand new, and I've dealt with the same service person, yet she has no idea who I am. Doesn't know my name or the vehicle that I drive. So instead of having a lasting relationship with her, I get the cold service that you get from someone that you meet for the first time, every time. (2) I don't like having to take my truck back in multiple times for the same problem. If I'm going to take time out of my day to take a service person for a ride to show them my issue, then I expect them to test it after they have attempted to fix it. I shouldn't notice the problem is still there when I pull out of their driveway. Not to mention when I bring it back in for the same problem, she tries to charge me for another inspection. (3) Cost - yes, they are a dealer, but that cost should reflect the service and experience that I receive, but it doesn't, they just charge more.

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No
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