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Dorsch Ford Kia - Service Center

Green Bay, WI

4.7
606 Reviews
Call Service Center (920) 593-6574

606 Reviews of Dorsch Ford Kia - Service Center

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December 06, 2024

Great dealership. Everybody is friendly and obviously enjoys their job. Service department is excellent. Nice lounge while you wait. More

by terrypclark1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Brosig
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2024 -

Dorsch Ford Lincoln Kia responded

Hi Terry, thank you for the wonderful feedback! We're delighted to hear that our team at Dorsch Ford Lincoln Kia made your visit enjoyable and comfortable. We appreciate your support and look forward to serving you again in the future! Safe travels!

November 24, 2024

Used the valet service for my oil change where they pick up my vehicle to be serviced my oil appointment was 1120. My car was picked up at 1145 and never returned until 445. That service may be nice for som More

by kvirt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl
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Nov 25, 2024 -

Dorsch Ford Lincoln Kia responded

Thank you for sharing your experience with us. We apologize for the delay in returning your vehicle and understand how that could be inconvenient. Your feedback is important, and we'll work on improving our valet service at Dorsch Ford Lincoln Kia to better meet expectations in the future.

November 02, 2024

This service department is clean, efficient and courteous. Appreciate the kind customer service. Thank you. More

by mes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who I worked with.
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Nov 04, 2024 -

Dorsch Ford Lincoln Kia responded

We're delighted to hear that you had a positive experience with our service team at Dorsch Ford Lincoln Kia. Thank you for recognizing our team's efforts in providing clean, efficient, and courteous service!

October 25, 2024

The employees were very nice and they were very knowledgeable when I asked a question More

by Garyschlies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celeste, Navarro (905)
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Oct 28, 2024 -

Dorsch Ford Lincoln Kia responded

Hi Gary, we're glad to hear our team was nice and knowledgeable at Dorsch Ford Lincoln Kia. We look forward to serving you again! Safe travels!

October 23, 2024

I am forced to take my business somewhere else. The cost of my oil change and rotation was highway robbery. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Borter
Report | Print
Oct 24, 2024 -

Dorsch Ford Lincoln Kia responded

Bill, I'm sorry to hear about your experience with the pricing. We strive for fair and competitive rates, so it's disappointing to hear of your frustration. If you'd like to discuss this further or have any questions, please feel free to reach out. Thank you, Brett Mastey - Service Manager - 920-469-3625

October 16, 2024

I needed a headlight bulb replaced and they got it in and done in 15 minutes! More

by Rodney.kofler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ezar Morales- Schuler
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Oct 16, 2024 -

Dorsch Ford Lincoln Kia responded

Rodney, we're so glad our Dorsch Ford Lincoln Kia team could assist you quickly & efficiently! Thanks for sharing your experience and please don't hesitate to reach out if we can be of service again in the future!

October 14, 2024

Service rep was excellent and very professional offered me all options and provided a wash More

by francisbrowne23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Van Iten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

Dorsch Ford Lincoln Kia responded

Thank you for the wonderful feedback about your recent visit here at Dorsch Ford Lincoln Kia! We appreciate your business and hope to see you again next time!

October 14, 2024

Very helpful and informative. Gets you in in a timely manner. I like that they cover seats, floors, and steering wheels to keep your car free from grease and dirt. More

by law
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy McNinch
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Oct 15, 2024 -

Dorsch Ford Lincoln Kia responded

We're glad to hear you appreciated the cleanliness and efficiency of our service at Dorsch Ford Lincoln Kia! Thank you for sharing your positive experience with us. We look forward to serving you again in the future!

October 05, 2024

We were greeted buy a smiling young lady that let us know how long it would take for our oil change and tire rotation. She was spot on plus our car was washed😉 very happy with our service! More

by Mark Glander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Oct 05, 2024 -

Dorsch Ford Lincoln Kia responded

Hi Mark, we're delighted to hear that you had a pleasant experience with our team at Dorsch Ford Lincoln Kia! It's great to know the service was timely and exceeded your expectations! Safe travels!

September 29, 2024

Competitive pricing for high quality vehicles. Prompt and friendly service. Great family owned reliable business More

by Mhusmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celeste
Report | Print
Oct 01, 2024 -

Dorsch Ford Lincoln Kia responded

Thanks for highlighting our competitive pricing and friendly service at Dorsch Ford Lincoln Kia! We appreciate your support.

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