Dorsch Ford Kia - Service Center

I visited Dorsch Ford east on 11/27 for an oil change and transmission service. From the time I pulled in to the time I left, I had exceptional service! I have been taking our vehicle to this service s and transmission service. From the time I pulled in to the time I left, I had exceptional service! I have been taking our vehicle to this service station for 2 years and have never had a complaint about the service or an employee. During this service I had Jonathon Sratton and I can’t recommend him enough!!! Thank you Jonathon and the entire Dorsch Ford east employees for the terrific service! More

Oil change Thomas was my Lube contact. He was friendly, very knowledgeable and even got me help with my GPS system after the oil change was complete. The oil c Thomas was my Lube contact. He was friendly, very knowledgeable and even got me help with my GPS system after the oil change was complete. The oil change was completed in a reasonable time and they washed my car after which was need due to the snow we had over the weekend. More

Thomas was my contact when I had my oil change yesterday. Very helpful and explained everything including everything that needs repair! Very courteous and informative! Very helpful and explained everything including everything that needs repair! Very courteous and informative! More

The ease of getting my Edge serviced is wonderful This was the first time I met Thomas Stinson. He was very thorough and made sure I understood everything being done. He was helpful and very easy to w This was the first time I met Thomas Stinson. He was very thorough and made sure I understood everything being done. He was helpful and very easy to work with. Every experience I have had since buying my vehicle has been great. The waiting room is also very nice and offers a comfortable, welcoming experience. More

Jon was very knowledgeable on what needed to be done and the time it would take. He was very professional and kept me informed of any changes. Very friendly and caring. I will remember my experience. Defini the time it would take. He was very professional and kept me informed of any changes. Very friendly and caring. I will remember my experience. Definitely 5 stars! More

Thomas Stinson was an excellent representative of Dorsch! This was our first time coming in for service at Dorsch and Thomas Stinson made us feel very special. His helpfulness and attitude were a definite 100 This was our first time coming in for service at Dorsch and Thomas Stinson made us feel very special. His helpfulness and attitude were a definite 100%. He was right there as we got out of the car, greeted us, answered a question about the car my husband asked, ushered us to the desk and walked us through the whole process with price, time, etc. Answered all our questions professionally and in a friendly way. Thomas all around gave us the best service we ever received at a dealership. Great job, Thomas and Dorsch! JEH More

I came in for an oil change and Tom Stinson greeted me and was very helpful. He told me how long it would take and kept me informed. I was in a crunch for time, but everything went as scheduled and I even and was very helpful. He told me how long it would take and kept me informed. I was in a crunch for time, but everything went as scheduled and I even got my car washed. I’ve always had great service. More

Friendly, efficient, quality service. Dorsch is the best dealership in the Green Bay area. They are very friendly and respectful people. Everyone there treats you like a VIP. Just had my v Dorsch is the best dealership in the Green Bay area. They are very friendly and respectful people. Everyone there treats you like a VIP. Just had my vehicle in their service center and they not only were able to save me $100 on the repair, but my vehicle was done sooner than promised. More

Henry was great to work with on my recent service visit. In addition to completing the original order, there was also an issue that was found and resolved within the warranty coverage. Thanks to all. In addition to completing the original order, there was also an issue that was found and resolved within the warranty coverage. Thanks to all. More

oil change came in for oil change and to schedule apt. for recall, took two hours for oil change, come to find out they did the recall as well but never informed came in for oil change and to schedule apt. for recall, took two hours for oil change, come to find out they did the recall as well but never informed me. couldn't figure out why I had to wait 2 hours for a scheduled oil change. More