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Douglas Volkswagen

Summit, NJ

5.0
1,518 Reviews

491 Morris Ave.

Summit, NJ

07901

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Showing 1,518 reviews

April 07, 2025

We had a wonderful experience with David and can’t thank him enough for his outstanding service! Dave was extremely friendly, welcoming, and patient while we explored and weighed all of our options. He made More

by Alicia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Suchocki
Jun 06, 2025 -

Douglas Volkswagen responded

Alicia, thank you for this 5 star review on your visit with out team here at Douglas Volkswagen. We take pride in providing top-notch service, and it's great to see it reflected in your feedback. Enjoy your new vehicle, and don’t hesitate to reach out if you need anything in the future!

April 05, 2025

I did most of the buying process online and finalized when I arrived. David S. was really helpful getting all of the necessary documents in order for a smooth experience buying my first new car, and my s More

by Mattdier
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David S
Jun 06, 2025 -

Douglas Volkswagen responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback!

March 06, 2025

My husband and I went into Douglas Volkswagen to buy a car. I can’t thank Irene and Dave enough for all their help. From start to finish they helped us every step of the way.. As a result I was able to More

by austip1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Irene P. And David S.
Jun 06, 2025 -

Douglas Volkswagen responded

Thank you so much for your positive comments about your visit here at Douglas Volkswagen! We hope to be of service to you again in the future. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 16, 2025

It’s rare that the car-buying customer experience exceeds your expectations and you walk away feeling the dealer was on your side. That was my recent experience purchasing our Atlas SEL-Premium at Douglas VW More

by Chris T.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vlad Voskoboynikov, Lou Varga, Matt Planck, Chet Puzio, Rich Gaul
February 07, 2025

Son had a car malfunction on Saturday on NYS Thruway. Was towed to dealer Sunday night. Car was diagnosed and repaired by Wednesday morning. Great communication and customer experience. Thank you Mar More

by Tiguan driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin
February 05, 2025

I’m a true believer in Gods timing and on Friday, February 31, it was the right time to have Dave help me lease a beautiful car. I cannot say enough about Dave and how he guided me through this proc More

by Tyson1024
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russ Arons
January 25, 2025

I was treated with courtesy and the vehicle's issues were addressed quickly. No complaints. More

by Kztabb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Arons
Feb 03, 2025 -

Douglas Volkswagen responded

Thank you so much for your positive comments about Douglas Volkswagen! Thanks again for taking the time to leave us this information about your recent visit. Take care!

January 23, 2025

Return customer and when I tell you David Suchocki went above and beyond. This man never forced me into anything but taught me about financing and leasing. He not only was my salesman but bec More

by Jandry C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Suchocki, Russ Arons
Feb 03, 2025 -

Douglas Volkswagen responded

Thank you for the fantastic 5-star review! We're so glad to know that you had a positive experience with us. We take pride in providing top-notch service, and it's great to see it reflected in your feedback. Enjoy your new vehicle, and don’t hesitate to reach out if you need anything in the future!

December 29, 2024

I recently worked with David and wanted to take the time to acknowledge how amazing he is. I have been to quite a few VW dealerships in multiple states (New Jersey, Tennessee, and Missouri). Of all the sale More

by Elayshia.mace
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David S
Dec 30, 2024 -

Douglas Volkswagen responded

Thank you Elayshia, for your wonderful review! We're thrilled to hear that you enjoyed your experience with David here at Douglas Volkswagen. Your satisfaction is our priority, and we're thrilled to have met your expectations.

December 21, 2024

Thank you so much David you’re a life saver I appreciate your honesty through the whole time tryna get us an approved for a car. I’m very grateful that you helped us at a time of need. we appreciate your pa More

by Nisha26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David s
Dec 30, 2024 -

Douglas Volkswagen responded

Thank you so much for your kind words and positive feedback! We truly appreciate your support and are delighted to hear that you had a great experience with David. If you ever need anything, please don't hesitate to reach out.