Dover Chevrolet

I dropped it off. The safety feature were on and when I picked it up, the features were off. The setting seems to be changed after every service. It is very inconvenie The safety feature were on and when I picked it up, the features were off. The setting seems to be changed after every service. It is very inconvenient. More

Courteous, welcoming, approachable, Service Staff were kind, courteous and welcoming. They offered the waiting room and a snack or a text when service was completed. They quoted an hour for an oil change kind, courteous and welcoming. They offered the waiting room and a snack or a text when service was completed. They quoted an hour for an oil change and it was exactly 1 hour. More

GREAT EXPERIENCE BUYING MY TRUCK FROM DOVER CHEVROLET. MY SALESMAN JT WENT ABOVE AND BEYOND AND GOT MY INTEREST RATE CUT ALMOST IN HALF. MY SALESMAN JT WENT ABOVE AND BEYOND AND GOT MY INTEREST RATE CUT ALMOST IN HALF. More

The maintenance was completed as requested but the work was not completed in a timely manner. was not completed in a timely manner. More

Micheal was great. Even though the brand of used car wasn’t in the dealership portfolio he was still able to articulate all features and benefits as well as offer good Even though the brand of used car wasn’t in the dealership portfolio he was still able to articulate all features and benefits as well as offer good warranty. More

Dealership was great. Nathan Small at the service desk was very helpful. I couldn't be more satisfied. Nathan Small at the service desk was very helpful. I couldn't be more satisfied. More

Jennifer was very pleasant and helpful. I scheduled my appointment the night before and changed my time not realizing when I did that it changed the day as well… I showed up the next mornin I scheduled my appointment the night before and changed my time not realizing when I did that it changed the day as well… I showed up the next morning and she told me my appointment was for the next day…she managed to fit my oil change in while I was there instead of coming back the next day! Thank you More

I was very happy with the team at Dover Chevy. Everything went very smoothly and quick. Everything went very smoothly and quick. More

I brought the truck in with a diagnosis (rear NOx sensor fail) and was disregarded with my information. I was charged $200 for the diagnostic fee and then nearly $1000 to fix a DEF injector. I don't think t fail) and was disregarded with my information. I was charged $200 for the diagnostic fee and then nearly $1000 to fix a DEF injector. I don't think this was needed. As I was driving home the same issue occurred and the same code popped up again. I went to another dealership and the swapped the sensor I had asked and the truck is fine now. I'm going to trade in and buy at another dealership and move my service elsewhere. I'm really disappointed because Dover is so close to home but I can't keep getting price gouged. More

Well when I got there I had to tell service I had a warranty should they have not know if I had not spoke up I would have been charged 150.00 so service drop the and ball and this is not the first time warranty should they have not know if I had not spoke up I would have been charged 150.00 so service drop the and ball and this is not the first time More