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Dover Honda

Dover, NH

4.8
1,318 Reviews
Dover Honda is an employee-owned dealership that is a part of International Cars, Ltd., a family of five New England area auto dealerships. We are dedicated to helping customers make the right decision when buying or servicing their Honda, evaluating each individual's needs on a case-by-case basis. Our long record of customer satisfaction and trusted prices make us the perfect place to find your next vehicle.
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1 Dover Point Rd

Dover, NH

03820

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Showing 1,318 reviews

November 22, 2013

Great service. No pressure. Richard was great at explaining all the features of the car we were looking at. He also helped us compare two different cars we were interested in. Will definitely reco More

by nhsyl1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Lombardi
Nov 26, 2013 -

Dover Honda responded

Hi nhsyl1, Thank you for taking the time to share your review on DealerRater, we really appreciate it! We are glad to hear that you enjoyed working with Richard and that he explained all of the features in the car that you were interested in. As an employee owned company, our dealership takes great pride in the work that we do and assisting our customers in finding the best car that fits their needs. We appreciate your recommendation, and kind words! Thank you for choosing Dover Honda! Dover Honda Dover, NH

November 19, 2013

Sue made my experience an exceptional one from start to Sue made my experience an exceptional one from start to finish. My first new car in 15 years, I was apprehensive about the process but was pleasantl More

by nomorejeep15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sue Garland
Nov 22, 2013 -

Dover Honda responded

Hi nomorejeep15, We first wanted to thank you for taking time out of your day to write a review of Dover Honda on DealerRater! That was really nice of you to do. We are beyond thrilled to hear how much you truly enjoyed your shopping experience at our dealership. As an employee owned company we value all of our customers and we make customer service and satisfaction our top priority. We are also glad to hear that you found Sue and our staff to be knowledgeable, approachable, and welcoming! Congrats again on the purchase of your new CR-V, and thank you for your wonderful recommendation as well! Enjoy! Dover Honda Dover, NH

November 19, 2013

Excellent experience, great deal on a great car! Looking forward to doing business with them in the future. Sue was a great help in getting us the exact car we were looking for. Thanks again to all the folk More

by dennis.shanahan.96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sue Garland
Nov 20, 2013 -

Dover Honda responded

Hi Dennis, Thank you for taking a moment to write a review about your recent shopping experience at Dover Honda! We are so glad to hear that you enjoyed working with Sue and that she helped you find the right car for the deal you wanted. Thank you again for your kind words and of course, for choosing Dover Honda! Thank you and Happy Thanksgiving, Dover Honda Dover, NH

November 08, 2013

I just purchased a 2014 CR-V from Dover Honda. I first went by myself without my husband and I can't say enough about how professional and comfortable Richard Lombardi made the experience. I never felt p More

by Saoirse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard and Alan
Nov 22, 2013 -

Dover Honda responded

Hi Judy and Jim, Thank you for taking the time to share your review of our dealership on DealerRater. We sincerely appreciate your kind words, and recommending others to visit our dealership as well! That is so nice of you to do that. As an employee owned company, we take great pride in serving our customers and providing a quality experience while you shop at our dealership. We are so glad to hear that you enjoyed working with Rich Lombardi and Alan as well! Both are extremely helpful and love to help our customers find the best car and deal that fits their needs. Thank you again, Judy and Jim for your kind words and review of our staff and dealership. We look forward to providing you with the same customer service when it's time for your new CR-V to have its first service! Dover Honda Dover, NH

October 19, 2013

We have purchased our last seven vehicles from Dover Auto and have always got a great deal and we are very happy with their service. We will buy our next vehicle from them and refer them to our friends. More

by Aglos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sue Garland
Oct 22, 2013 -

Dover Honda responded

Dear Aglos, Thank you for your positive review on DealerRater about Dover Honda & Dover Chevrolet. We appreciate you taking the time to comment about your positive experience at our dealerships. If there is anything else you need with your car, as always, please don’t hesitate to call the stores at any time. Thanks again for your nice comments and for the referral as well! We look forward to seeing you again soon when you service your vehicle. Dover Chevrolet & Dover Honda Dover, NH

October 02, 2013

Susan Garland was very experienced and helpful. There was no pressure and I am going to tell all my friends to go to Dover Honda for a new car. More

by larvenitis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Garland
Oct 02, 2013 -

Dover Honda responded

Hi Larvenitis, Thank you for taking the time to share your recent experience with Dover Honda on DealerRater! We are so glad to hear that you had a pleasant experience at our dealership and with salesperson, Sue Garland. Congrats on the new car! We look forward to servicing you and your vehicle in the future! Dover Honda Dover, NH

September 26, 2013

I gave "great" ratings because the moment I walked into the dealership, I was greeted with a warm smile and a promise to help me into a reliable, affordable car. Right to the end, my sales tea More

by anniebjones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heidi Gates, Bruce and Gary
Sep 26, 2013 -

Dover Honda responded

Dear Annie, Thank you for taking the time to review Dover Honda Chevrolet on DealerRater. We’re happy to hear that you had a pleasant experience with our dealership from beginning to end and that you would recommend us to your friends and family. If you ever have any questions about your new vehicle, please do not hesitate to call us. Thanks again for the kind words, we appreciate your business and look forward to your future visits. Dover Honda & Dover Chevrolet Dover, NH

September 26, 2013

I live out of state and was shopping for a used car online. Though, I did not end up purchasing the car, I had such a great experience with Dover Honda and Chris, that I had to write. Chris spent ton More

by asteiman92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Sep 26, 2013 -

Dover Honda responded

Dear asteiman92, Thank you for taking the time to review Dover Honda on DealerRater. We appreciate your recommendation and are happy to hear that you had such a good experience with Dover Honda- with Chris in particular- that you had to share. Thank you again for the kind words, we hope to assist you further when the time comes for you to purchase a vehicle! Dover Honda Dover, NH

September 09, 2013

Exellent experience from start to finish. Ashley was very professional and actually sealed the deal via telephone. Next day got a call from the Sales Manager, Markus Perkins who scheduled me to come an More

by billtrask
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Cambridge,Markus Perkins,Richard Lombardi,Juan Mendez
Sep 10, 2013 -

Dover Honda responded

Dear Bill, Thank you for taking the time to review Dover Honda Chevrolet on DealerRater. We are pleased to hear that Ashley, Markus, Rich, and Juan provided you with excellent service from start to finish and that you would highly recommend our dealership. As you witnessed, the employees at Dover Honda & Dover Chevrolet are customer focused and make customer satisfaction their top priority. If you have any questions about your new Cruze, please do not hesitate to contact Bruce Sellar, General Sales Manager, at 800-263-9458. Thank you again for your kind words, we look forward to your next visit. Dover Honda & Dover Chevrolet Dover, NH

September 07, 2013

Hello, Please contact me ASAP when you receive all the Hello, Please contact me ASAP when you receive all the information. Again, when a customer asks to check "ALL" credit unions.....and finance instit More

by doughartford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Juan
Dec 18, 2014 -

Dover Honda responded

Dear Mr. Hartford, I apologize for the delay in responding to your fantastic review. We recently gained access to our Dealer Rater account and have been working towards responding to every review. We feel it is only right to respond to your comments because you graciously took the time to share them with us. I apologize for the negative experience that you had at our dealership. As an Employee Owned Company, your satisfaction is our number one priority. We have made many improvements since you shared this review with us and it is our hope that you return to Dover Auto World to see them first hand. Thank you for your business and we look forward to seeing you soon. Sincerely, Dover Auto World Dover, NH www.DoverHonda.com www.DoverChevrolet.com