Dover Honda

Easier than expected I usually rank the process of buying a car through a dealership down there with going to the dentist. However, John made buying this vehicle very easy I usually rank the process of buying a car through a dealership down there with going to the dentist. However, John made buying this vehicle very easy, and I never felt pressured in any way. He gave us time to make our decision intelligently, and he was always a gentleman. More

Thanks for being so helpful! Everyone was super friendly and helpful and there wasn't the pushy salesmen vibe you can get at other dealerships. Charley was really great at figuri Everyone was super friendly and helpful and there wasn't the pushy salesmen vibe you can get at other dealerships. Charley was really great at figuring out what I liked and needed and took the time to explain different vehicle features and leasing programs. Car buying can be an overwhelming task for some of us but this was actually an enjoyable experience and I can even say fun! More

Excellence When I came in for my annual inspection I asked if they could also replace/install license plate screws which had been incomplete (4 Missing - 2 front When I came in for my annual inspection I asked if they could also replace/install license plate screws which had been incomplete (4 Missing - 2 front & 2 back) since we purchased the car in 2012. when they finished the car's inspection and brought it out; they had replaced all 8 screws with new ones, washed the car and asked where they should park the vehicle for easy access by my wife (who is disabled and in a wheelchair). Great attitude and great service! More

Anthony is great service consultant It’s nice to talk with someone when I call to plan an appointment. Anthony will suggest the best way for me to have my car serviced eg wait or leave i It’s nice to talk with someone when I call to plan an appointment. Anthony will suggest the best way for me to have my car serviced eg wait or leave it. When I arrive, Anthony always has a smile on and greets me. He tells me how much time they’ll need, the estimated expense. I really liked that at the 1 hour wait time he came out toupdste me on what was done and how much longer. He respects me as a female car owner and offers suggestions. He’s the best service consultant since I left Volkswagen service in 2008. (That’s when I purchased an Element and then my FIT. ). More

Favorable experience overall I was impressed with all of the personnel with whom I dealt. I primarily worked with Cody and was impressed with his knowledge, enthusiasm, and willin I was impressed with all of the personnel with whom I dealt. I primarily worked with Cody and was impressed with his knowledge, enthusiasm, and willingness to answer my emailed questions even on his days off. On the financing side, Sarah Northrop and Xan Peterson was also very good to deal with. There was a several days' delay in having the car ready for pick-up, but the reasons for this appeared to be out of the control of Dover Honda (A wrong colored accessory was shipped to them). More

2018 Accord EXL Working with Kati was a great experience. She was very knowleable on all of the car's features and answered all of the questions that my wife and I h Working with Kati was a great experience. She was very knowleable on all of the car's features and answered all of the questions that my wife and I had about the vehicle we were thinking of purchasing. We were pleasantly surprised by the lack of pressure. When we purchased the vehicle the assistance given by Paula and Marsha helped to make this a great buying experience. More

Great experience I had a great experience at Dover Honda with 3 visits in the past month. I have bought 3 Honda's in the last 6 years at three separate dealerships an I had a great experience at Dover Honda with 3 visits in the past month. I have bought 3 Honda's in the last 6 years at three separate dealerships and this was by far the best experience. Now some of this may be contributed to the fact I didn't have a trade in this time around so there was less to haggle over, but even so everything about this purchase was great. I went in a month ago with a certain price in mind. We couldn't come to a deal that day, but at no point did I feel overly pressured. Bob and Paula were both very professional and I enjoyed working with them even though we couldn't make a deal. This past Monday Bob called me to let me know there were new Honda promotions and to see if was still in the market. The new promotions got the price within $200 of my original ask. However there was an additional promotion going on for the same car I wanted but with Navigation, which was actually cheaper than without. 500 less than my original ask. Problem is they didn't have any on the lot. Dover Honda was able to meet a quote I had been given from an out of town dealership and get the color combination I wanted from another dealership as well. Bob and company were great. Bob kept me updated throughout the process as they tried to get the car I wanted. If you have ever bought a Honda before your probably know about "The Survey". I think the thing that stood out most is Bob or anyone else at Dover Honda for that matter never mentioned "The Survey" until I was about to drive away, and it was only a just so you know, and I'd appreciate if you could take a few minutes to fill it out. My last two purchase at other Honda dealerships as soon as a sale was verbally agreed to everything was about "the survey". Another difference between this purchase and past purchases was the finance person. Sarah was quick, and not at all pushy when it came to extras. Again a major change from what I was used to. If your in the market for a new Honda certainly shop around so you get the best price, but then take your quote over to Bob at Dover Honda, they will treat your right. More

That was easy I found the car online on CarGurus. Made an appt to test drive it the next day. My sales rep, Ryan, was very helpful. No pressure to look at new Honda I found the car online on CarGurus. Made an appt to test drive it the next day. My sales rep, Ryan, was very helpful. No pressure to look at new Honda’s. I was there to see a used Prius they had taken in on trade. Once I had finished the test drive, I knew this was the car I was looking for. Could I have saved a few more $$$? Possibly, but I felt the amount we had decided on was fair. I was presented with add-on options, but no one twisted my arm to take them, which I really appreciated. After having the car for a couple days, I see some places that could have used some touch-up paint and am confident if I contact Ryan, he will take care of it. More

Excellent experience Al was very knowledgeable both about the vehicle we were purchasing and the purchasing process. He was able to address every question and concern. T Al was very knowledgeable both about the vehicle we were purchasing and the purchasing process. He was able to address every question and concern. There were no high pressure sales tactics. Everything went smoothly. More