Downey Hyundai

Great service and excellent customer service And good luck on the new job today as well and thank you very much for your service luck on the new job today as well and thank you very much for your service More

I recently purchased my very first car from Ali at Downey Hyundai, and I couldn't be more impressed with the exceptional service I received! From the moment I walked onto the lot, Ali greeted me with Downey Hyundai, and I couldn't be more impressed with the exceptional service I received! From the moment I walked onto the lot, Ali greeted me with a warm smile and a firm handshake, making me feel welcome and at ease. Throughout the entire process, Ali demonstrated professionalism, knowledge, and kindness. He took the time to listen to my needs, answered all my questions, and provided valuable insights that helped me make an informed decision. His patience and understanding were truly appreciated, especially since I was a first-time car buyer. What struck me most about Ali was his genuine interest in finding the perfect vehicle for me. He didn't push me toward any particular car, but instead, worked tirelessly to ensure I found the one that fit my budget, lifestyle, and preferences. I've had the pleasure of interacting with other salespeople in the past, but Ali stands out from the rest. His exceptional customer service skills, combined with his friendly demeanor, made the car-buying experience enjoyable and stress-free. If I had to recommend a salesperson to anyone looking to purchase a vehicle, I would wholeheartedly choose Ali over anyone else. He's a true asset to Downey Hyundai and I feel fortunate to have had him guide me through this significant milestone. Thank you Ali for an outstanding experience! More

Christian is first class rep. Easy to talk too. Honest and always came over to keep me posted on what was going on time wise. Easy to talk too. Honest and always came over to keep me posted on what was going on time wise. More

Customer service was great. Love the handouts given to explain the services needed. Great job! Love the handouts given to explain the services needed. Great job! More

Great Tony in service was awesome very helpful and kind helped with all my needs helped with all my needs More

Took them 2 hrs before they could tell me they didn’t have the part. Had to then make arrangements to pick up car. have the part. Had to then make arrangements to pick up car. More

THIS IS THE WORST DEALER THAT THE HYUNDAI BRAND HAS. I bought a new Ioniq 6 car on December 31st and they delivered it to me with 40% of the surface SCRATCHED... they told me what they were going to fix I bought a new Ioniq 6 car on December 31st and they delivered it to me with 40% of the surface SCRATCHED... they told me what they were going to fix, it's been more than 2 months and now my car is stored in a house, I don't know why? They should give me another new car with factory paint and assembly, that's why I'm buying a new one! I don't want a new car painted and assembled in a body shop!! And the house where it is doesn't look like a bodyshop!!! More

Bought a used car. Got an amazing price. Very helpful with a few follow up small requests. Got the highest trade in price compared to 3 other dealers. Overall very Got an amazing price. Very helpful with a few follow up small requests. Got the highest trade in price compared to 3 other dealers. Overall very good experience. More

I am writing to express my extreme disappointment regarding damage sustained to my vehicle, 2024 Hunyadi Santa Cruz while it was in the care of Downey Hunyadi for its first scheduled maintenance on regarding damage sustained to my vehicle, 2024 Hunyadi Santa Cruz while it was in the care of Downey Hunyadi for its first scheduled maintenance on [03/04/2025]. Upon retrieving my vehicle on I did see the damage. However the next morning with the sunlight shining on it , I discovered door panel damage to the driver's side door. Given that the vehicle had only been in my possession and your dealership's lot since the service appointment, the damage could only have occurred on your premises. I immediately brought this to the attention of Angel (Service Manager) and Jose Martinez (Service Writer) on [03/05/25 2 8:30 am]. They acknowledged the damage and indicted that repairs would be scheduled within one to two weeks. Subsequently, I received a low-resolution security camera image purportedly showing my vehicle at the time of pickup. This image is insufficient to refute the evidence that the damage occurred while my vehicle was in your care. The congested parking conditions at your facility, as I previously described, create a high risk of such incidents. I am requesting that you take full responsibility for the damage to my vehicle and promptly schedule the necessary repairs. I look forward to a swift resolution to this matter. More

Great experience. Great dealership. Tim was pretty good about being laid back when it came to the final decision. Great dealership. Tim was pretty good about being laid back when it came to the final decision. More