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Downey Hyundai - Service Center

Downey, CA

4.2
2,341 Reviews
Call Service Center (562) 231-0100

2,341 Reviews of Downey Hyundai - Service Center

Sort by
August 09, 2025

Mario was very helpful and made the process very smooth Definitely will be coming back More

by cristinakr2000
Recommend Dealer
Yes
Employees Worked With
Mario
Report | Print
Aug 09, 2025 -

Downey Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Thank you for taking the time to share your experience at Downey Hyundai. We truly value your feedback. If there's anything you'd like to discuss further—whether it's a compliment or a concern—we're here to listen. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

August 09, 2025

It was a really easy process I waiting while my car got service and Jordan Blas was the one to help me his customer service was really great !!! More

by tiffanythomas2727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Blas
Report | Print
Aug 09, 2025 -

Downey Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Downey Hyundai. We look forward to having you as one of our valued customers for many more years to come! Thank you for taking the time to share your experience at Downey Hyundai. We truly value your feedback. If there's anything you'd like to discuss further—whether it's a compliment or a concern—we're here to listen. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

August 08, 2025

I took it to maintenance and they delivered it all greasy, with some parts totally loose, which on the two times I've taken it, they've left me in bad shape. More

by jean7580
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marlene
Report | Print
Aug 11, 2025 -

Downey Hyundai responded

Thank you for taking the time to share your experience at Downey Hyundai. We truly value your feedback. If there's anything you'd like to discuss further—whether it's a compliment or a concern—we're here to listen. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

August 08, 2025

The technicians forgot to reset the service notification on my car. Also, the service rep offered the wheel alignment for a certain price and after I denied it, the agent visibly changed his attitude. The More

by RNANNO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Martinez
Report | Print
Aug 11, 2025 -

Downey Hyundai responded

Thank you for taking the time to share your experience at Downey Hyundai. We truly value your feedback. If there's anything you'd like to discuss further—whether it's a compliment or a concern—we're here to listen. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

August 08, 2025

Great customer service Mario as always thank you for calling Lyft for me in the heat More

by lynneagipson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
Report | Print
Aug 08, 2025 -

Downey Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Thank you for taking the time to share your experience at Downey Hyundai. We truly value your feedback. If there's anything you'd like to discuss further—whether it's a compliment or a concern—we're here to listen. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

August 08, 2025

Dropped my SUV off & once they called went back and picked it up. That's all, except it took 3-1/2 hours - we were told it would be ready in about 2 hours. More

by RIP90241
Recommend Dealer
Yes
Employees Worked With
Marlen Madrigal
Report | Print
Aug 08, 2025 -

Downey Hyundai responded

Thanks for sharing about your experience with Downey Hyundai. We appreciate your business and hope to see you again soon! If there's anything you'd like to discuss further—whether it's a compliment or a concern—we're here to listen. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

August 08, 2025

Jose was excellent. He answered all my questions politely and with clear responses. They listened and regarded what I said esp when it was related to what time I needed More

by Justin111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Report | Print
Aug 08, 2025 -

Downey Hyundai responded

Thanks for sharing your thoughts about your experience with Downey Hyundai. We appreciate your business and hope to see you again soon! Thank you for taking the time to share your experience at Downey Hyundai. We truly value your feedback. If there's anything you'd like to discuss further—whether it's a compliment or a concern—we're here to listen. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

August 08, 2025

Hello, Mario from Downey Hyundai Service, helped me with my car repair. He kept me informed at all times and gave peace of mind throughout the whole process. He was very professional and friendly. After t More

by penafiel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario at Service Department 5 Stars
Report | Print
Aug 08, 2025 -

Downey Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Downey Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else. Thank you for taking the time to share your experience at Downey Hyundai. We truly value your feedback. If there's anything you'd like to discuss further—whether it's a compliment or a concern—we're here to listen. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

August 07, 2025

Good customer service. Good communication skills from service advisor. Speedy customer service on repair requested. More

by fredgarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2025 -

Downey Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Thank you for taking the time to share your experience at Downey Hyundai. We truly value your feedback. If there's anything you'd like to discuss further—whether it's a compliment or a concern—we're here to listen. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

August 06, 2025

It’s ok the service but the promise time it’s not exactly or something More

by PANTALEONVICTOR05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haciel Caro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 06, 2025 -

Downey Hyundai responded

Victor, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Downey Hyundai, we look forward to having you as a valued customer for many years to come! Thank you for taking the time to share your experience at Downey Hyundai. We truly value your feedback. If there's anything you'd like to discuss further—whether it's a compliment or a concern—we're here to listen. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

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