Downey Hyundai - Service Center

Service experience was pleasant. There was very little wait in getting my car service and Mario was very helpful in explaining what the car needed. Thank you!! There was very little wait in getting my car service and Mario was very helpful in explaining what the car needed. Thank you!! More

My 1st time at this location. Kudos to Christian at Service. He was pleasant and very knowledgeable. Thank you! Kudos to Christian at Service. He was pleasant and very knowledgeable. Thank you! More

BEST PLACE FOR A FIRST TIME BUYER TO GET THIER FIRST CAR REALLY HELPFULL PLACE VERY KIND DANIELL WOO WHO HELP ME WAS A VERY PROFESSIONAL SALE PERSON MAN DESERVES A RAISE GIVE IT TO HIM I DIDNT THINK I WAS G REALLY HELPFULL PLACE VERY KIND DANIELL WOO WHO HELP ME WAS A VERY PROFESSIONAL SALE PERSON MAN DESERVES A RAISE GIVE IT TO HIM I DIDNT THINK I WAS GOING TO COME OUT WITH A NEW CAR BUT DANIEL MADE IT HAPPEN THANKS 🙏 AGAIN More

Service was quick and professional. Service consultant was courteous and kept me advised of progress. I am very happy with this visit. Service consultant was courteous and kept me advised of progress. I am very happy with this visit. More

Very helpful and amazing. Always answered all my questions and concerns and went above and beyond to help. Always answered all my questions and concerns and went above and beyond to help. More

Their customer service was incredible! Major points for washing my car inside and out. It was such a wonderful surprise! Major points for washing my car inside and out. It was such a wonderful surprise! More

Thank you for your rapid and kind service. You saved my afternoon and let me get my stuff done You saved my afternoon and let me get my stuff done More

The overall experience was good. The two main problems had were with the person receiving you when you drive up was a bit rude. Second, they take a long time to bring your car to you The two main problems had were with the person receiving you when you drive up was a bit rude. Second, they take a long time to bring your car to you. (Over 20 minutes waiting) More

Great service. Hamza made sure my expectations were met. His follow up calls and messages were very much appreciated. Hamza made sure my expectations were met. His follow up calls and messages were very much appreciated. More

Service rep Mario was very rude and inconsiderate. I understand, everyone is busy. He does not need to tell anyone I can’t help right now because I’m busy and have other things to do when they’re just I understand, everyone is busy. He does not need to tell anyone I can’t help right now because I’m busy and have other things to do when they’re just there to pick up the car. On top of that, I simply asked if they can check a problem that came up again and he said I would need to take it in another day since it wasn’t added on the notes. Also, they don’t consider the warranty unless you bring it up and question it. I’ve had the same issue come up again and again and they expect me to pay for repair again when they did the work themselves the last time. Be careful, they’re money hungry at this dealer. More