Downey Hyundai - Service Center

A bit concerning how the manufacture has the dealership wait for parts for repair work but kudos on the dealership service dept. hooking me up with a dealer rental for the 2 months I had to wait wait for parts for repair work but kudos on the dealership service dept. hooking me up with a dealer rental for the 2 months I had to wait More

pretty standard maintenance for my car. It was nice to spend time in the waiting room while my car was being worked on. It was nice to spend time in the waiting room while my car was being worked on. More

First time there received great service from Mario. The amenities were awesome and the facility was clean. The amenities were awesome and the facility was clean. More

There friendly and helpful and fast service. They explain every detail. Return the car nice and clean They explain every detail. Return the car nice and clean More

Rude, disrespectful to women, I got lectured by management, I was made to feel stupid because I didn’t know the difference between parts and service. management, I was made to feel stupid because I didn’t know the difference between parts and service. More

Helped me find a good used car but had some difficulty in finding a lender. Received notice that they cancelled the sell but did cone thru with financing. Could have communicated better. finding a lender. Received notice that they cancelled the sell but did cone thru with financing. Could have communicated better. More

Excellent customer service, always get great advised as which services are due and let me decide what I am getting done. which services are due and let me decide what I am getting done. More

Great service! Everyone is so friendly and helpful. The waiting room is awesome. Great customer service! Everyone is so friendly and helpful. The waiting room is awesome. Great customer service! More

**Horrible Experience at Downey Hyundai - Avoid at All Costs!** I am beyond disappointed with the service at Downey Hyundai. My family and I recently purchased an SUV from this dealership, and our expe Costs!** I am beyond disappointed with the service at Downey Hyundai. My family and I recently purchased an SUV from this dealership, and our experience has been nothing short of a nightmare. First off, the contract explicitly stated that we would receive an extra key with our purchase. Guess what? No extra key was provided. When we approached the dealership about this, they gave us the runaround and have yet to resolve the issue. Secondly, the car was sold to us as certified, yet it has significant problems with the rear rotors. Additionally, we discovered that the air filter was old and hadn't been replaced. How does a certified vehicle leave the lot with such basic issues? To make matters worse, there were missing parts promised to be sent to us within a few weeks of the sale. It has been months, and we haven't received anything. The managers at Downey Hyundai are completely unhelpful and seem to be nothing but con artists. They make promises they don't keep and avoid addressing our concerns. I strongly advise against purchasing a vehicle from this dealership. They are untrustworthy and provide abysmal customer service. Save yourself the headache and take your business elsewhere. More

Jose was Very helpful and friendly. He answered all of our questions and set up the Bluetooth for us too! He answered all of our questions and set up the Bluetooth for us too! More