Back

Duval Acura

Jacksonville, FL

4.2
1,071 Reviews
Since 1986 Duval Acura's mission has been to continuously exceed the expectations of our customers and associates. Our goal is to be the benchmark for excellence in every aspect of our business. Duval Acura is dedicated to: 1) As a diverse company, we are committed to serving employees, customers and the community. 2) Delivering exceptional service & value 3) Promoting personal & professional growth 4) Fostering teamwork & associate involvement 5) Demanding the highest ethical standards from ourselves Our commitment to this mission makes Duval Acura a place where people want to work and do business.
Contact Dealership

11225 Atlantic Blvd

Jacksonville, FL

32225

Directions

By Type

Showing 1,071 reviews

February 28, 2020

Prompt efficient service performed. There were no delays or surprises. I am very happy with the service. The service technician was very knowledgeable and helpful. One negative about the dealer is the cons More

by Why
Recommend Dealer
Yes
Employees Worked With
JOVIE B. QUINTO
February 28, 2020

Duval Acura is the best. Absolutely amazing people from the time you walk in until you walk out. They always go above and beyond. All around great people. More

by anthony
Recommend Dealer
Yes
Employees Worked With
KHALIL R. MERCADO CORREA
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2020

As a visitor and car from New York I was impressed by the greeter and the service representative. Both were very courteous and helpful. The service representative explained the service process and took care More

by Vincent Boreland
Recommend Dealer
Yes
Employees Worked With
February 27, 2020

Always pleasant experience, service visits are always exceptional. I would recommend this dealership to others. This is my first Acura purchase, so far I am very please. More

by kwms35
Recommend Dealer
Yes
Employees Worked With
KHALIL R. MERCADO CORREA
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2020

I had a great experience while my car was being serviced at Duval Acura. Mr. Mercado was very polite and courteous. He made recommendations for future services needed with my vehicle. The lobby area was cle More

by AprilMac
Recommend Dealer
Yes
Employees Worked With
KHALIL R. MERCADO CORREA
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2020

Outstanding! Professional! My experience with Duval Acura and Cain Pierce was Extraordinary. I rate my experience there as a "10". Cain was terrific, patient, knowledgeable, pe More

by timashburn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Isom was great with the contracts, disclosures and details. He was personable and very informed. Sometime that part of the transaction can be stressful or impersonal but he was terrific., CAIN PIERCE
February 25, 2020

Excellent, courteous and attentive service. The entire team worked seamlessly to address my needs and provide a very professional service in a friendly and comfortable atmosphere. Many thanks. More

by Jim
Recommend Dealer
Yes
Employees Worked With
CURTIS E. PILLOW
5.0
This rating includes all reviews, with more weight given to recent reviews.
PHILIP C. GRAHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : R BINRASHED, JACOB MCKEE
February 24, 2020

Jovie was great and communicated status timely. Held a loaner for me even though I had initially told him I was dropping off. Will definitely request him again when I bring in my car next time. More

by wjlomax
Recommend Dealer
Yes
Employees Worked With
JOVIE B. QUINTO
February 23, 2020

I have leased five different cars now. My first from Duval Acura I can easily say that leasing my car from them was my favorite experience and the least stressful! I will definitely be going back for an More

by Jkbazemore116
Recommend Dealer
Yes
Employees Worked With
WILLIAM D. ISOM
5.0
This rating includes all reviews, with more weight given to recent reviews.
ROGER C. SLAVENS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CAIN PIERCE
February 23, 2020

We had a wonderful experience!! Cain was very professional and personable. Very different experience at this dealership. Would highly recommend!!! Will in finance was very nice to work with ! More

by Mmanderson0921
Recommend Dealer
Yes
Employees Worked With
WILLIAM D. ISOM
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CAIN PIERCE
...
10
...