Duval Acura

Curtis Pillow of Duval Acura was friendly, polite, knowledgeable, and efficient throughout our experience in buying a new vehicle. He carefully and patiently reviewed all of our vehicle's features and knowledgeable, and efficient throughout our experience in buying a new vehicle. He carefully and patiently reviewed all of our vehicle's features and was very attentive. We also had an opportunity to meet several other members of the Duval Acura team and all were as polite and attentive as Curtis. More

The staff of Duval Acura are helpful, accomodating, and created an excellent car buying experience. Not only are the cars amazing, but so are the staff. I would recommend Duval Acura to anyone looking to created an excellent car buying experience. Not only are the cars amazing, but so are the staff. I would recommend Duval Acura to anyone looking to buy a car. Thank you Duval Acura and Anthony Canton for making my first time car buying experience the best it could be! See you when I buy new! More

This was by far my best experiance at a dealership. Jonathan was not pushy and that always makes the experiance nicer. Look him up if you ever go to this dealership he will take good care of you. jo Jonathan was not pushy and that always makes the experiance nicer. Look him up if you ever go to this dealership he will take good care of you. joe More

I recently purchased a 2010 Acura Tl from this dealer and delt with the sales man Jonathan Renfro. Mr. Renfro was very forth coming and easy to work with. There wasno pressure to buy and the sdale was made v delt with the sales man Jonathan Renfro. Mr. Renfro was very forth coming and easy to work with. There wasno pressure to buy and the sdale was made very easy for me. I had to come back the day after i found the car due to my finacial institution being closed on sunday evening. Avura held the car for me and made sure that everything was detailed and prepared when i arrove the next day to speed the process along. The total process took aboiut 4 hours and compared to previous dealerships that i have delt with this at leasdt half as much time. Even my financing guy that was named bob was not pushy about warrenties and stuff and made everything go as smooth as possible. More

There was no pressure. I was given my salesman's FULL ATTENTION. Everyone was kind. I got all the information and then some about my car. I was in & out if the dealership in 2 hours w/a new car. Live thi ATTENTION. Everyone was kind. I got all the information and then some about my car. I was in & out if the dealership in 2 hours w/a new car. Live this place! Best car buying experience I've ever had! Ask for Mike Bingle & tell him Katina sent you. More

Please note that over the last 5 years my family has bought 10 cars from this location. I had gone into the store on September 5,2011. To get assistance with my warranty that remand on a car I just tr bought 10 cars from this location. I had gone into the store on September 5,2011. To get assistance with my warranty that remand on a car I just traded in. I was given wrong information then the gentlmen would not help me. Once i had gone back into the dealership. I was directed to another finance person that helped me to fill out the paperwork for my warranty and he said that I should have the refund in 10 Business days. Well no such luck, I have left now 4 messages for them finance dept to call me back and still no returned call. This is now way to treat customers. Espiacially when my family has bought so many cars from that location.. I hope this gets to someone that can help me with this warranty issue as soon as possible. Shannon Cooper 9/28/2011 More

I bought a Hyundai Genesis through the internet sales department. Everyone that I had contact with was very helpful, professional and friendly. I would definetely buy another vehicle from this dealership department. Everyone that I had contact with was very helpful, professional and friendly. I would definetely buy another vehicle from this dealership. I would also reccomend this dealership to my friends and family. More

Duval Acura earned my business with outstanding customer service, doing everything possible to find the vechicle I was looking for. Duval Acura totally out-performed several local dealerships in friendlines service, doing everything possible to find the vechicle I was looking for. Duval Acura totally out-performed several local dealerships in friendliness, pricing, and overall experience. They were able to trade for a car in Virginia and have it delivered to my doorstep in South Carolina! The transaction was flawless and every person I dealt with, was outstanding.....from Anthony to Kevin to Robert. If you are considering buying a car over the phone or internet, you must consider Duval Acura. More

the over all buying is good, the service after sale is bad, i am trying to get a return call from the dealer about a new temp tag for the mdx for about 4 days now and had no luck getting a answer or a r bad, i am trying to get a return call from the dealer about a new temp tag for the mdx for about 4 days now and had no luck getting a answer or a return call , my second temp tag is about to expire in 2 day , More

Overall experience was very positive. Mack was extremely helpful,knowledgeable, and friendly. The entire process was quick and on schedule until we went to finance. We came to your dealership because of the helpful,knowledgeable, and friendly. The entire process was quick and on schedule until we went to finance. We came to your dealership because of the pre-approved USAA program. However the process stalled and took longer to get thru credit than the entire process negotiating the sale. Over 2 and one half hours to pick up our car....TOO LONG! The only other comment you should hear is that there was less than 1/4 tank of gas...I assume that was simply an oversight. None of these comments are intended to diminish or take the spotlight away from the superior job that Mack did..we will certainly use his service again. Thank you! Mike Alderman More