
Duval Acura
Jacksonville, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 AM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,071 reviews
I didn’t buy my Acura at this dealership however, this in no way affect in my service. I was a walk-in appointment for low tire pressure and ultimately had to have it replaced but they got me in and out in n no way affect in my service. I was a walk-in appointment for low tire pressure and ultimately had to have it replaced but they got me in and out in no time. Everyone was very nice and the dealership was immaculate. The lady that checked me in at the driveway was exceptionally friendly and attentive. I’m sorry I don’t remember the staff names. More
Great customer service, helpful, patient, done on time. Arick was very helpful explaining what would be done to my car... the warranty and how fast they would be able to get the work done. Arick was very helpful explaining what would be done to my car... the warranty and how fast they would be able to get the work done. More
On a scale of 1 to 10 it’s a 10 Very Personable- Knowledgeable- pleasure to interact with- answered all our questions Followed up with phone call explaining what was found & we agr Very Personable- Knowledgeable- pleasure to interact with- answered all our questions Followed up with phone call explaining what was found & we agreed to have work completed Turnaround time in getting car back was excellent- More
Great service even on the busiest day! Kahlil was very helpful and provided outstanding customer service. Every time I bring my car in for service I have not been disappointed. Kahlil was very helpful and provided outstanding customer service. Every time I bring my car in for service I have not been disappointed. More
Simply amazing Made an appointment online walk in service advisor help me figure out what my car needed was able to test drive a new loaner car that makes me want to Made an appointment online walk in service advisor help me figure out what my car needed was able to test drive a new loaner car that makes me want to buy another vehicle now. Couldn’t been more satisfied! More
Jovie always makes me feel like a VIP! I have purchased my last two cars from this dealership and they have ONLY been serviced there. I wouldn’t dream of going anywhere else! XOXO I have purchased my last two cars from this dealership and they have ONLY been serviced there. I wouldn’t dream of going anywhere else! XOXO More
Excellent Service My husband and I had the best experience at Duval Acura. Not once did we feel pressured to buy a car. Both Curtis and Hector were awesome to work wi My husband and I had the best experience at Duval Acura. Not once did we feel pressured to buy a car. Both Curtis and Hector were awesome to work with. They were kind, friendly and never pushy. I am a happy new owner of a 2019 MDX, and I love it! I will be recommending Duval Acura from now on. More
People you can trust. Great people, friendly, helpful and caring. This is my second purchase eith Duval Acura. I have used their service department for years. Always a p Great people, friendly, helpful and caring. This is my second purchase eith Duval Acura. I have used their service department for years. Always a pleasing experience. More

discussion of end of lease options We had planned to purchase our leased RDX but were shown all of our options buy vs lease. In the end we went with a new lease after a comprehensive re We had planned to purchase our leased RDX but were shown all of our options buy vs lease. In the end we went with a new lease after a comprehensive review of the financing options. All the sales associates could not have been more helpful especially our associate Cain Pierce. More

Good deal They were courteous, helpful and worked to get me a good deal on the car. The finance team also worked hard to help get a great rate. They were courteous, helpful and worked to get me a good deal on the car. The finance team also worked hard to help get a great rate. More