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Duval Acura

Jacksonville, FL

4.5
1,069 Reviews
Since 1986 Duval Acura's mission has been to continuously exceed the expectations of our customers and associates. Our goal is to be the benchmark for excellence in every aspect of our business. Duval Acura is dedicated to: 1) As a diverse company, we are committed to serving employees, customers and the community. 2) Delivering exceptional service & value 3) Promoting personal & professional growth 4) Fostering teamwork & associate involvement 5) Demanding the highest ethical standards from ourselves Our commitment to this mission makes Duval Acura a place where people want to work and do business.
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11225 Atlantic Blvd

Jacksonville, FL

32225

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Showing 1,069 reviews

July 14, 2019

Great attentive service. Ed and Khalil made us feel comfortable and answered all of our questions. They are the reason we will service our RDX at Duval Acura! More

by RDX owner in Bartram Park
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KHALIL R. MERCADO CORREA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : EDMOND L. SANDOVAL
Aug 14, 2019 -

Duval Acura responded

That is great to hear!

July 14, 2019

Duval Acura We had a great experience at Duval Acura. Our salesman, Will, was very friendly and patient in answering all of our questions. He was knowledgeabl More

by LCTC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
WILLIAM D. ISOM
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2019 -

Duval Acura responded

We appreciate it and look forward to serving you again.

July 13, 2019

Felt Like Family! What a great experience from the moment we walked in. Everyone was professional and courteous from start to finish! Our salesman Will was fantastic, a More

by kyeom19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
WILLIAM D. ISOM
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : R BINRASHED
Aug 14, 2019 -

Duval Acura responded

Thank you!

July 12, 2019

Exceptional Service Every Time From the day we bought our Acura, we have received nothing short of excellent service. Every time we come in for routine maintenance or repair, we ha More

by Maddox Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ARICK D. ARMENTA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2019 -

Duval Acura responded

Thank you!

July 12, 2019

Friendly efficient service team I brought my vehicle in for a recall service. I had never been to this dealership- I live almost an hour away and get service through a local shop wit More

by fanofacura
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aug 14, 2019 -

Duval Acura responded

Thank you! We look forward to serving you again.

July 12, 2019

Nice job team Duval. Fast and efficient service! Will and the team did a great job! Will is awesome and funny. It was a pain free buying process and its great to be back i More

by Bencarguypilot1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
WILLIAM D. ISOM
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : R BINRASHED
Jul 25, 2019 -

Duval Acura responded

Welcome back!

July 11, 2019

Great experience! Cain is the best! Very happy with Duval Acura and Cain! This is truly how car buying should be. I am a Realtor and trade cars a lot. This is one of the best dealersh More

by Martinmagic
Recommend Dealer
Yes
Employees Worked With
CAIN PIERCE
Aug 14, 2019 -

Duval Acura responded

Thank you!

July 11, 2019

Excellent service as always , provided by Arick Armenta ! Had to have my son's air compressor replaced and, as usual with any service on any of our cars , Arick went above and beyond to make the experience a More

by Asher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ARICK D. ARMENTA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2019 -

Duval Acura responded

We are always glad to be of service. Thank you!

July 10, 2019

Service and wait times were exceptional I have done business with Duval Acura since Khalil Mercado began his employment there. He is by far the most accommodating person I have had the pleas More

by Phil123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KHALIL R. MERCADO CORREA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2019 -

Duval Acura responded

We are very glad to hear this and we look forward to serving you again.

July 10, 2019

Great experience , great service, honest, high levels of integrity and i would strongly recommend to anyone to do business here. Very pleased with vehicle and all as More

by Cyndi4335
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
WILLIAM D. ISOM
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOE CUTAIA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MICHAEL SHAW
Aug 14, 2019 -

Duval Acura responded

How wonderful! Thank you!

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