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Duval Acura

Jacksonville, FL

4.2
1,071 Reviews
Since 1986 Duval Acura's mission has been to continuously exceed the expectations of our customers and associates. Our goal is to be the benchmark for excellence in every aspect of our business. Duval Acura is dedicated to: 1) As a diverse company, we are committed to serving employees, customers and the community. 2) Delivering exceptional service & value 3) Promoting personal & professional growth 4) Fostering teamwork & associate involvement 5) Demanding the highest ethical standards from ourselves Our commitment to this mission makes Duval Acura a place where people want to work and do business.
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11225 Atlantic Blvd

Jacksonville, FL

32225

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Showing 1,071 reviews

July 10, 2019

Service and wait times were exceptional I have done business with Duval Acura since Khalil Mercado began his employment there. He is by far the most accommodating person I have had the pleas More

by Phil123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KHALIL R. MERCADO CORREA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2019 -

Duval Acura responded

We are very glad to hear this and we look forward to serving you again.

July 10, 2019

Great experience , great service, honest, high levels of integrity and i would strongly recommend to anyone to do business here. Very pleased with vehicle and all as More

by Cyndi4335
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
WILLIAM D. ISOM
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOE CUTAIA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MICHAEL SHAW
Aug 14, 2019 -

Duval Acura responded

How wonderful! Thank you!

July 09, 2019

Amazing Service Best dealership experience! Will and Andrew were SO helpful in finding a great vehicle. I was really in a difficult spot and I left with a vehicle I w More

by Tmonty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
WILLIAM D. ISOM
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2019 -

Duval Acura responded

Welcome to the Duval family!

July 09, 2019

Great Service I had to bring my vehicle in for a recall. Scheduling was so easy, and the staff went above & beyond to make it a smooth experience. More

by KatC
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
JOVIE B. QUINTO
Jul 09, 2019 -

Duval Acura responded

Thank you!

July 09, 2019

GREAT SERVICE AT REASONABLE PRICE Casey greeted me right away and reviewed the maintenance on my MDX making sure my car received the required service. He was very professional and cou More

by Mitch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PHILIP C. GRAHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2019 -

Duval Acura responded

We are so glad to hear this. Thank you!

July 06, 2019

Great experience! Will was awesome!!!! Let me explain: his friendly demeanor, positive attitude and his ability to put us at ease was a dealership refreshment. My famil More

by Howards_98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 09, 2019 -

Duval Acura responded

You are most welcome! Thank you.

July 03, 2019

Fast, easy, and friendly!! Very pleased with our recent purchase from Duval Acura. We found the vehicle we were looking for through their online inventory and submitted an inqui More

by leadoff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
R BINRASHED, CAIN PIERCE
Jul 09, 2019 -

Duval Acura responded

Thank you!

June 30, 2019

amazing experience Amazing experience. Cain Pierce did an awesome job. He did everything to make sure we had a pleasant experience. Very happy with the service provided More

by OHernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CAIN PIERCE
Jul 09, 2019 -

Duval Acura responded

Thank you!

June 29, 2019

Amazing experience! Will and Mike did an awesome job on the purchase of my Acura ILX - excellent service and extremely fast closing! Definitely coming back to Duval Acura More

by Margaretdavis2415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
WILLIAM D. ISOM
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MICHAEL SHAW
Jul 09, 2019 -

Duval Acura responded

You're welcome. Thank you!

June 24, 2019

Grateful in Jacksonville Duval Acura made what we considered a dream to become a reality. Thank you "Awesome Isom!" Because of Will, R, and staff, we are truly grateful. More

by Grateful
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
WILLIAM D. ISOM
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : R BINRASHED
Jul 09, 2019 -

Duval Acura responded

We thank you!

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