Duval Acura

Salesman was great Our salesman Luiz Alejandro was fantastic. He took a phone call to see if a vehicle was there and called me back when he was physically touching the Our salesman Luiz Alejandro was fantastic. He took a phone call to see if a vehicle was there and called me back when he was physically touching the car with keys in hand. We showed up about two hours later and that vehicle was parked in the front waiting for us to look at. We ended up buying a different vehicle, which we liked better, and he was helpful through the entire process. He did not press and was very understanding. We left the dealership with a vehicle we are extremely happy with and would definitely do business with Luiz again. I highly recommend asking for him. The finance manager Mike Shaw was very pleasant and informative as well. More

Great experience! We had the pleasure of working with Will for the purchase of our new car. The experience was hassle-free and fun. Will stepped up and met all of our d We had the pleasure of working with Will for the purchase of our new car. The experience was hassle-free and fun. Will stepped up and met all of our demands. There was no task that he was not able to tackle. There was no pressure to buy a car that I was not confident in purchasing. Will made this experience fun and memorable. Financing was quick and easy as well! Duval Acura was even kind enough to sponsor my son’s baseball team at the end of the deal. Overall, I would highly recommend the staff, particularly Will, with your next purchase. I am extremely happy with my new MDX, or Marshmallow as my kids have dubbed it. More

Service Department is the best New Car Sales Tool It is rare where the company team of professionals is so well "Tuned". Each time I get my service done is like checking into a Trump Hotel, the "fin It is rare where the company team of professionals is so well "Tuned". Each time I get my service done is like checking into a Trump Hotel, the "finest customer service on the planet". On arrival I was met with a young lady that was sure to greet me and knew my name and assisted me in transition to the loaner. It started with the relationship of trust the Merrick has brought to the team you have fantastic individuals like Jovie that carry the relationship to new levels. When my service representative Jovie was not available for my picking up my vehicle, he assigned a "seamless" transition with one of his teammates that promoted professionalism I have grown to be more appreciative each time I visit the dealership for service. It is this relationship that will insure when I am ready for a new Acura that Duval Acura on Atlantic Blvd is the only place I would go. More

Great Experiance Anthony was very easy to deal with, Found me the exact car I wanted, great price, definitely recommend him when looking for a car , new or used. Anthony was very easy to deal with, Found me the exact car I wanted, great price, definitely recommend him when looking for a car , new or used. More

Good guys who help Joe and will were amazing!!! They got me the car I wanted. Friendly and fast process. Definitely will be back!!! Can't wait to come back Joe and will were amazing!!! They got me the car I wanted. Friendly and fast process. Definitely will be back!!! Can't wait to come back More

AWESOME EXPERIENCE Special thanks to Sunny, Cain, R and Zack for the outstanding customer service you provided us in our search for my ideal car. It was worth spending Special thanks to Sunny, Cain, R and Zack for the outstanding customer service you provided us in our search for my ideal car. It was worth spending my birthday with you guys. Not only did we get a great car at a great deal we left feeling as if we were part of the Duval Acura family More

Superior Service department! Arick is a first class service advisor! Great customer service; Always helpful and regarding the service of our MDX. Would recommend to any of my Arick is a first class service advisor! Great customer service; Always helpful and regarding the service of our MDX. Would recommend to any of my friends! More

What happened to the utmost customer experience Would not recommend this dealership...came in to look for and but a car I'd seen online no one came out then I finally got to test the vehicle got the Would not recommend this dealership...came in to look for and but a car I'd seen online no one came out then I finally got to test the vehicle got the buyers order and financing the same day only to be told the car was sold understand things happen but was not even to work with me on price for another similar car and they did not even do the homework on the car I was trying to buy...Very nonchalant approach to selling a car... More

Acura Service Great customer service. Timely and efficient. Very considerate of customer waiting. Nice waiting area. Service member was very polite and helpful. Exc Great customer service. Timely and efficient. Very considerate of customer waiting. Nice waiting area. Service member was very polite and helpful. Excellent experience at Acura Duval. More

Wonderful experience! Will was an A1 sales associate! He was super nice, quirky and friendly! Joe also played a vital role in this purchase! Now I have my dream Acura! Than Will was an A1 sales associate! He was super nice, quirky and friendly! Joe also played a vital role in this purchase! Now I have my dream Acura! Thanks so much to the whole team for helping out! More