Duval Acura

Service Department is the best New Car Sales Tool It is rare where the company team of professionals is so well "Tuned". Each time I get my service done is like checking into a Trump Hotel, the "fin It is rare where the company team of professionals is so well "Tuned". Each time I get my service done is like checking into a Trump Hotel, the "finest customer service on the planet". On arrival I was met with a young lady that was sure to greet me and knew my name and assisted me in transition to the loaner. It started with the relationship of trust the Merrick has brought to the team you have fantastic individuals like Jovie that carry the relationship to new levels. When my service representative Jovie was not available for my picking up my vehicle, he assigned a "seamless" transition with one of his teammates that promoted professionalism I have grown to be more appreciative each time I visit the dealership for service. It is this relationship that will insure when I am ready for a new Acura that Duval Acura on Atlantic Blvd is the only place I would go. More

Great Experiance Anthony was very easy to deal with, Found me the exact car I wanted, great price, definitely recommend him when looking for a car , new or used. Anthony was very easy to deal with, Found me the exact car I wanted, great price, definitely recommend him when looking for a car , new or used. More

Superior Service department! Arick is a first class service advisor! Great customer service; Always helpful and regarding the service of our MDX. Would recommend to any of my Arick is a first class service advisor! Great customer service; Always helpful and regarding the service of our MDX. Would recommend to any of my friends! More

Good guys who help Joe and will were amazing!!! They got me the car I wanted. Friendly and fast process. Definitely will be back!!! Can't wait to come back Joe and will were amazing!!! They got me the car I wanted. Friendly and fast process. Definitely will be back!!! Can't wait to come back More

AWESOME EXPERIENCE Special thanks to Sunny, Cain, R and Zack for the outstanding customer service you provided us in our search for my ideal car. It was worth spending Special thanks to Sunny, Cain, R and Zack for the outstanding customer service you provided us in our search for my ideal car. It was worth spending my birthday with you guys. Not only did we get a great car at a great deal we left feeling as if we were part of the Duval Acura family More

What happened to the utmost customer experience Would not recommend this dealership...came in to look for and but a car I'd seen online no one came out then I finally got to test the vehicle got the Would not recommend this dealership...came in to look for and but a car I'd seen online no one came out then I finally got to test the vehicle got the buyers order and financing the same day only to be told the car was sold understand things happen but was not even to work with me on price for another similar car and they did not even do the homework on the car I was trying to buy...Very nonchalant approach to selling a car... More

Acura Service Great customer service. Timely and efficient. Very considerate of customer waiting. Nice waiting area. Service member was very polite and helpful. Exc Great customer service. Timely and efficient. Very considerate of customer waiting. Nice waiting area. Service member was very polite and helpful. Excellent experience at Acura Duval. More

Wonderful experience! Will was an A1 sales associate! He was super nice, quirky and friendly! Joe also played a vital role in this purchase! Now I have my dream Acura! Than Will was an A1 sales associate! He was super nice, quirky and friendly! Joe also played a vital role in this purchase! Now I have my dream Acura! Thanks so much to the whole team for helping out! More

Kasun is a god Kasun made the car buying process extremely easy and made it work with our budget. If anyone wants an easy car buying process, speak to Kasun and it w Kasun made the car buying process extremely easy and made it work with our budget. If anyone wants an easy car buying process, speak to Kasun and it will be easy and efficient. Very happy with my purchase! Extremely professional! More

Great service experience Amazing service experience. Everything I needed done was done in a timely manner. No issues and great communication. Was not left wondering the status Amazing service experience. Everything I needed done was done in a timely manner. No issues and great communication. Was not left wondering the status of my car. More