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Duval Acura

Jacksonville, FL

4.8
1,066 Reviews
Since 1986 Duval Acura's mission has been to continuously exceed the expectations of our customers and associates. Our goal is to be the benchmark for excellence in every aspect of our business. Duval Acura is dedicated to: 1) As a diverse company, we are committed to serving employees, customers and the community. 2) Delivering exceptional service & value 3) Promoting personal & professional growth 4) Fostering teamwork & associate involvement 5) Demanding the highest ethical standards from ourselves Our commitment to this mission makes Duval Acura a place where people want to work and do business.
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11225 Atlantic Blvd

Jacksonville, FL

32225

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Showing 1,066 reviews

November 16, 2021

Over all it was a great experience. Ahmed was very professional and knowledge about the MDX I bought. We started communicating about 2 weeks before the purchase. Through emails, text messages and p More

by GaryL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David of Finance, Ahmed ElGelany
Nov 16, 2021 -

Duval Acura responded

Duval Acura is pleased to receive your 5 star recommendation GaryL. The Duval Difference brings clear communications and great customer service.

Nov 16, 2021 -

GaryL responded

Great dealership. Drove 2 hours to purchase a vehicle. I do it again. If you are looking for an Acura go see Duval Acura.

November 12, 2021

We had such a great experience! We are so thankful we bought a car from Duval Acura and with Ahemed’s help! More

by Sarah Myers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed ElGelany
Nov 16, 2021 -

Duval Acura responded

Duval Acura appreciates your business and 5 star shoutout for Ahmed with the Duval Difference buying process.

November 09, 2021

Ahmed was very professional and nice to work with. He worked with me to sell my mercedes and he was the most cooperative person to work with and he actually got me the highest offer on my car. More

by beleih.ahmed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed ElGelany
Nov 10, 2021 -

Duval Acura responded

Thanks beleih.ahmed for the 5 star review for Ahmed and Duval Acura sales team. The Duval Difference provides the best offer to purchase your vehicle.

October 21, 2021

My experience at Duval Acura was AMAZING, and unlike and previous car buying experience. I did not feel pressured, and when I had additional questions after leaving Ahmed was more than willing to answer the More

by Ashleyrlamb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
WILLIAM D. ISOM
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ahmed ElGelany
Oct 22, 2021 -

Duval Acura responded

Here's to another Duval Difference success story. Thank you Ashleyrlamb for your 5 star shoutout for the Duval Real Deal buying process and Ahmed. It is our pleasure at Duval Acura to provide the best customer service in Northeast Florida.

October 21, 2021

Ahmed was a pleasure to work with! He made the car buying process move along quickly and smoothly. Would highly recommend Ahmed and Duval Acura. More

by Lightjem
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed ElGelany
Oct 22, 2021 -

Duval Acura responded

Duval Acura is honored to receive your recommendation and 5 star review Lightjem. Ahmed is a great advocate for the Duval Difference, providing great customer service that is real fast, real fair and real friendly.

October 21, 2021

Duval Acura was polite and professional. There was no undue pressure to buy our car. There was not a long drawn out buying process like other dealers. More

by Imrev
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed ElGelany
Oct 22, 2021 -

Duval Acura responded

Thank you Imrev for recognizing the Duval Difference with 5 stars. With our best price upfront, you skip the need to haggle or negotiate. Our sales associates are paid on volume and customer satisfaction, not commission, so you know you receive the attention to get the best vehicle for your needs at the best price.

October 21, 2021

Ahmed made buying my TLX Aspec remotely as I live a good distance away a smooth and easy process. Answered all questions, explained everything well, and was a pleasure to deal with. Would highly recommend D More

by JW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed ElGelany
Oct 22, 2021 -

Duval Acura responded

The Duval Difference is a success at every distance. Thank you JW for the 5 star support for Duval Acura on Atlantic Blvd and Ahmed. Every step of our Duval Real Deal buying process is real fair, real fast and real friendly.

July 28, 2021

Tim Jackson and Louis Peebles are great. Both of them worked well together and helped me with my choice and purchase. I enjoyed the moment. More

by eduardorodriguezfreire
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Jackson, Louis Peebles
Aug 02, 2021 -

Duval Acura responded

Sounds like another great Duval Real Deal experience for eduardorodriguezfreire with your vehicle purchase at Duval Acura on Atlantic Blvd. We appreciate the 5 star review.

July 22, 2021

After not having much luck in my hometown, I decided to look for a car elsewhere. My parents just purchased a vehicle from Duval Acura and recommended the dealership. I called and explained exactly what my More

by B.NicoleJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Jackson
Jul 23, 2021 -

Duval Acura responded

Duval Acura appreciates your 5 star shoutout for Tim and the sales team B.NicoleJ. You have just experienced the Duval Real Deal buying experience - real fast, real fair and real friendly wins the race. Be sure to thank your parents for the referral, too!

July 16, 2021

We were unsure which SUV would work best for our family and set out on a hunt. We first visited Duval Acura and Anthony was able to help us test drive an MDX. We loved the model and a few weeks later we de More

by deanna.cullum1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ANTHONY V. LEWIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ahmed ElGelany
Jul 16, 2021 -

Duval Acura responded

Duval Acura appreciates your kind 5 star review deanna.cullum1. The Duval Real Deal buying process makes every visit a pleasure - real fast, real fair and real friendly. Enjoy your Acura MDX.