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Duval Acura

Jacksonville, FL

4.2
1,071 Reviews
Since 1986 Duval Acura's mission has been to continuously exceed the expectations of our customers and associates. Our goal is to be the benchmark for excellence in every aspect of our business. Duval Acura is dedicated to: 1) As a diverse company, we are committed to serving employees, customers and the community. 2) Delivering exceptional service & value 3) Promoting personal & professional growth 4) Fostering teamwork & associate involvement 5) Demanding the highest ethical standards from ourselves Our commitment to this mission makes Duval Acura a place where people want to work and do business.
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11225 Atlantic Blvd

Jacksonville, FL

32225

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Showing 1,071 reviews

May 02, 2019

Great service This is a dealership that you can trust. I take all my cars to Duval Acura for Service. They don’t try to get you to get things done that you don’t re More

by Yvonne @ Ole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
FELIX M. DIAZ HERNANDEZ
May 31, 2019 -

Duval Acura responded

We appreciate your loyalty. Thank you.

May 02, 2019

Will was a great salesman I hope Acura takes care of Will as he took care of me. Acura was my 3rd choice going in but all was changed after dealing with Will. Thanks again for More

by Camden21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
WILLIAM D. ISOM
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2019 -

Duval Acura responded

You are most welcome!

May 02, 2019

Awesome customer service I was looking for a car for my daughters graduation. Looking at multiple makes and models from other dealerships. The customer service experience we More

by Proud dad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
WILLIAM D. ISOM
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOE CUTAIA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MICHAEL SHAW
May 31, 2019 -

Duval Acura responded

We are thrilled we could help. Congratulations to your daughter and thank you for the recommendation.

May 01, 2019

A Required Safety Recall Event plus Routine A1 Service The service and the waiting area amenities were more than adequate as usual. The processes were completed in good time while I relaxed in the waiting More

by Carley1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Graham
May 31, 2019 -

Duval Acura responded

We are glad to hear this. Thank you.

May 01, 2019

No BS. Just the right car for You. I was a Honda person when I first went to Duval to service my Fit. I am now a proud Acura RDX parent. Shop S-MART. Shop DUVAL ACURA. More

by No.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MERRICK WADE
5.0
This rating includes all reviews, with more weight given to recent reviews.
HECTOR F. CASTANEDA Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : There were too many smiling faces to name. , R BINRASHED, MICHAEL SHAW
May 31, 2019 -

Duval Acura responded

Thank you so much.

May 01, 2019

A Required Safety Recall I am just a very satisfied customer coming to Duval Acura. My service advisor Arick A. has always been very respectful and efficient. I can truly te More

by DM13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ARICK D. ARMENTA
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2019 -

Duval Acura responded

Thank you!

April 30, 2019

Comfortable My 20yr old daughter brought the car in for oil change. She said Mr. Hernandez was very nice and informative without pushing things not needed at this More

by MD28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
FELIX M. DIAZ HERNANDEZ
May 31, 2019 -

Duval Acura responded

We are honored. Thank you.

April 29, 2019

Fast Service He provide with a good quality service, the waiting time was the time he said it wold be, i recommend duval acura to all my friends. More

by Manuel3000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
FELIX M. DIAZ HERNANDEZ
May 31, 2019 -

Duval Acura responded

Thank you

April 29, 2019

Oil change My vehicle was in need of an oil change on this visit. Happy with the service provided. I would recommend Duval Acura to others for both sales and ser More

by 2014Acura TL!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
FELIX M. DIAZ HERNANDEZ
May 31, 2019 -

Duval Acura responded

Thank you

April 28, 2019

Such a comfortable buy!!! We had an amazing experience yesterday purchasing our car. Bobby our salesman was very informative and allowed me to chose my car rather than try to g More

by Brittany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOE CUTAIA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MICHAEL SHAW, Bobby Baucan
Jun 11, 2019 -

Duval Acura responded

We appreciate the recommendation.

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