Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Duval Acura
Jacksonville, FL
1,071 Reviews
Since 1986 Duval Acura's mission has been to continuously exceed the expectations of our customers and associates. Our goal is to be the benchmark for excellence in every aspect of our business. Duval Acura is dedicated to:
1) As a diverse company, we are committed to serving employees, customers and the community.
2) Delivering exceptional service & value
3) Promoting personal & professional growth
4) Fostering teamwork & associate involvement
5) Demanding the highest ethical standards from ourselves
Our commitment to this mission makes Duval Acura a place where people want to work and do business.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 AM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,071 reviews
March 28, 2020
My visit was very easy and my service advisor was fantastic!! Arick was very helpful and explained everything to me to make sure I understood what my car needed and what service was performed. fantastic!! Arick was very helpful and explained everything to me to make sure I understood what my car needed and what service was performed. More
by Mominva
Employees Worked With
March 22, 2020
This dealership has a great level of professionalism balanced with a sense of family. I trust the professionals there to take the very best care balanced with a sense of family. I trust the professionals there to take the very best care More
by takryss
Employees Worked With
March 20, 2020
Joe and Roger were great! He even came in on his day off to help with paper work. He was very patient and not pushy with me. to help with paper work. He was very patient and not pushy with me. More
by stephanie grell
Employees Worked With
March 19, 2020
I have always been treated well at this dealership. That’s why I returned. I previously owned a 2008 MDX. I presently own a 2018 MDX. That’s why I returned. I previously owned a 2008 MDX. I presently own a 2018 MDX. More
by Sharon and Bob
Employees Worked With
March 17, 2020
Exactly what I asked for, just a brake job! I dropped my car off, asked for a verbal ballp[ark estimate, and when I go the car back that afternoon, before rush hour as requested, my car had new I dropped my car off, asked for a verbal ballp[ark estimate, and when I go the car back that afternoon, before rush hour as requested, my car had new brakes, and I paid the price that I was originally quoted. More
by bmann
Employees Worked With
March 17, 2020
Oil change, tire rotation Fast and efficient. Car was clean upon return. Tire pressure adjusted and light finally off after having it checked at a previous dealership. Very h Fast and efficient. Car was clean upon return. Tire pressure adjusted and light finally off after having it checked at a previous dealership. Very happy with service. More
by karen.raynor
Employees Worked With
March 17, 2020
Excellent customer service! I would absolutely recommend stopping by there for a vehicle purchase! The process of getting this new MDX was seamless, and thoroughly explained. Cain Pierce was an amazing sale stopping by there for a vehicle purchase! The process of getting this new MDX was seamless, and thoroughly explained. Cain Pierce was an amazing sales rep to deal with. Joe Cutaia is was a pleasure doing business at this location. Thank you for recommending I come in. More
by jaglancer23
Employees Worked With
Other Employees :
R BINRASHED, CAIN PIERCE, Nancy Toman
March 14, 2020
Always a pleasure Thank you Khalil for the great service, not just the Acura but treating my family as if they were yours. Truly a quick and pleasant experience. Thank you Khalil for the great service, not just the Acura but treating my family as if they were yours. Truly a quick and pleasant experience. More
by jamesreynolds
March 13, 2020
Throughout the whole process I was blown away by how smoothly the team (Cain, Joe, Will and R) made this transition for me! I could not have asked for better service. Thanks Duval Acura for getting me i smoothly the team (Cain, Joe, Will and R) made this transition for me! I could not have asked for better service. Thanks Duval Acura for getting me into my new ILX! I absolutely love it! More
by Thomsmx
March 11, 2020
GREAT Service advisor Arick did not keep me waiting. A beautiful loaner car was ready for me.... they finished and called they didn't try and sell me any Service advisor Arick did not keep me waiting. A beautiful loaner car was ready for me.... they finished and called they didn't try and sell me any other service. More
by FKRJCR
Employees Worked With
