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Duval Acura - Service Center

Jacksonville, FL

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568 Reviews

568 Reviews of Duval Acura - Service Center

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January 26, 2020

I love the way this dealership is run. Everyone is friendly and aware of my presence. Casey is exceptional young man. He knows me and my car and helps me stay ahead of the game by letting me know rep More

by CyndiB.
Recommend Dealer
Yes
Employees Worked With
Casey Graham
Jan 27, 2020 -

Duval Acura responded

We're glad everything was completed quickly and to your satisfaction!

January 26, 2020

Casey Graham is always very helpful when my car is in for service. I never worry that I’ll be charged for an unnecessary service. More

by Heather
Recommend Dealer
Yes
Employees Worked With
PHILIP C. GRAHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2020 -

Duval Acura responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

January 18, 2020

Excellent service! The service I received at my last visit was exceptional. Arick Armenta took care of me and was extremely professional and knowledgeable. It was the More

by Connie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ARICK D. ARMENTA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2020 -

Duval Acura responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you, and have a fantastic day!

January 16, 2020

Great Service Appointment was easy to setup, they had a loaner ready when we got there as we travel over 90 miles for service and it was ready before we expected. More

by pdb2950
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ARICK D. ARMENTA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2020 -

Duval Acura responded

Hi, your wonderful feedback and rating mean a lot to us.

January 13, 2020

Awesome service and very professional. Love Duval Acura and all the employees have been very easy to work with and are very kind and very knowledgeable More

by Jeffcritzer
Recommend Dealer
Yes
Employees Worked With
Casey Graham
Jan 13, 2020 -

Duval Acura responded

Hi, we're happy you found our staff to be so supportive during your experience here at Duval Acura.

January 07, 2020

I used to own another brand car. Whenever I brought that car in for an oil change, it was always a 2-3 hour wait for a basic service. With Duval Acura, it’s a completely different experience. I was in and More

by Stephen Chesney
Recommend Dealer
Yes
Employees Worked With
KHALIL R. MERCADO CORREA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2020 -

Duval Acura responded

We're glad everything was completed quickly and to your satisfaction! Thank you again for the great review!

January 07, 2020

Merrick and his staff are always pleasant. The work was performed in a timely manner, and I’m extremely happy with the results. Thank you. More

by cbrownroll
Recommend Dealer
Yes
Employees Worked With
MERRICK WADE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2020 -

Duval Acura responded

It is great to hear everything was done quickly and to your satisfaction! We look forward to helping again in the future. Take care!

January 05, 2020

My service with Casey Graham is very exceptional. He make sure that he explain fully what needs to be done with my vehicle when I complain with the noises Im hearing. Very appreciative with the service depar More

by Ericahoy1969
Recommend Dealer
Yes
Employees Worked With
PHILIP C. GRAHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
ARICK D. ARMENTA
4.0
This rating includes all reviews, with more weight given to recent reviews.
KHALIL R. MERCADO CORREA
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOVIE B. QUINTO
Jan 06, 2020 -

Duval Acura responded

Hi, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!

January 05, 2020

Geat service as usual Arick always provides us with great service in a timely fashion. Never any suprises as he always explains the service to be done and approximate time More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ARICK D. ARMENTA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2020 -

Duval Acura responded

It is great to hear everything was done quickly and to your satisfaction! Thank you again for the great review!

January 05, 2020

A great service from a truly professional dealership. We'll continue to rely on Duval Acura for all of our service needs in the future. More

by rme_av8tor
Recommend Dealer
Yes
Employees Worked With
ARICK D. ARMENTA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2020 -

Duval Acura responded

Hello, thank you so much for your high star rating! We're always happy to help!

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