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Duval Ford

Jacksonville, FL

4.9
1,785 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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1616 Cassat Ave

Jacksonville, FL

32210

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Showing 1,785 reviews

May 01, 2017

Fantastic buying experience! This was our 10th Ford vehicle purchase and the staff at Duval Ford made it a wonderful experience! Our salesperson Renard responded to my online req More

by kim1223
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Negro , Chris Hayes, Renard Weaver
May 15, 2017 -

Duval Ford responded

Thank YOU!

April 30, 2017

Greatest truck on the planet From the point where I ordered my new F3 50 till taking delivery just a few weeks later all-around great experience thanks to Richard and the guys. More

by Diesel Guy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance, Richard Tackett, Mike Murdock
May 15, 2017 -

Duval Ford responded

You are most welcome. Thank you!

April 29, 2017

Everything I Expected Assistant Meghan was OUTSTANDING. Went out of her way to get my truck scheduled. Work was performed on time and right. Met all my needs. More

by Jay Summerlyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meghan
May 15, 2017 -

Duval Ford responded

That's what we like to hear. Thank you!

April 22, 2017

bought a new 2017 focus traded my 2014 focus titanium in for a 2017 focus se sale person was great on helping me for what I was looking for and color on the car More

by Rmax
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malcolm Daigle
Apr 25, 2017 -

Duval Ford responded

Thank you. Enjoy your new Focus!

April 17, 2017

Easy-pezzy! I located a used Ford Escape XLT 2011 on Car-Gurus. Just what I was looking for! Low miles, nice lite silver paint, beautiful flawless interior in lig More

by GoodFridaysMOM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norakrith Sok, Chris Hayes
Apr 25, 2017 -

Duval Ford responded

That's great to hear! Enjoy your Escape.

April 17, 2017

job well done workers makes you feel very comfortable they tell you what need to be done to your car and show you what the problem is and why More

by sunnyday
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Jordan
Apr 25, 2017 -

Duval Ford responded

We are glad to be of service. Let us know if you ever need our help with anything.

April 11, 2017

Straight to the point I was in the market to expand the Blazing Star Conveyance fleet, came across 2016 Transit E350 online. I spoke with Waren Hart, he had me in an out More

by Blazingstar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Warren Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2017 -

Duval Ford responded

We are honored! Welcome to the BIG#1 family.

April 08, 2017

A real pleasure and totally professional Been searching for a specific vehicle for the last year and found it at Duval. From the first phone call and inquiry on Friday morning to the delivery More

by Vincent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Snyder, Larry Beverly, Debra Dipietro
Apr 10, 2017 -

Duval Ford responded

Thanks Vincent! It was a pleasure working with you. Welcome to BIG#1.

April 05, 2017

Very happy My salesman Gabriel not only made me feel appreciated but also felt like I got a decent deal. The car is beautiful. Thanks for an easy buying experien More

by Charles Beeler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel
Apr 10, 2017 -

Duval Ford responded

You are most welcome, Charles. Thank you. Enjoy your new vehicle.

April 04, 2017

Amazing! I love Hunter and Will!!!!!!!! I was not in the market for car shopping since I just paid off my car. However, my car was totaled in an accident, Murphy's law at its finest! I had 3 More

by melodyballard1986
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael Delgado, Will Law, Hunter Scantling
Apr 10, 2017 -

Duval Ford responded

We are so glad. We look forward to seeing you again soon. Thanks Melody!

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