Duval Ford

Great business Originally went here looking to trade in my wife's SUV for something a little more fuel efficient. We had our eyes on a used Jeep that was a little be Originally went here looking to trade in my wife's SUV for something a little more fuel efficient. We had our eyes on a used Jeep that was a little better, but weren't too sure about making the deal. While talking it over with our sales rep, Gunny Moore, he suggested going brand new. He told us about the rebates and discounts we would be able to get, and that would help us be more comfortable with the trade in. In the end, we ended up leaving with a brand new Ford Focus. We were very pleased with the whole duration of the process. We never felt pressured and always felt we were being taken care of properly. Very glad to have done business here, and also highly recommend it. Highly recommend working with Gunny Moore as well. Very straight forward guy and easy to work with. More

Very Happy Customer Both reps had a lot of patience with me throughout my whole process. They went above and beyond to make sure that I was happy with my purchase. Both reps had a lot of patience with me throughout my whole process. They went above and beyond to make sure that I was happy with my purchase. More

Service Smooth, service went very well and I should have asked to have my car washed; if it is working. Service Employee might ask if I would like my car was Smooth, service went very well and I should have asked to have my car washed; if it is working. Service Employee might ask if I would like my car washed if available. More

The service rep.(David) was excellent. Great and supporting service from David. He arranged a rental car and had my car ready for pickup doing the rain. He went out of his way to make sure Great and supporting service from David. He arranged a rental car and had my car ready for pickup doing the rain. He went out of his way to make sure that I was satisfied with the service. More

Awesome, Lionel Mann. Lionel was very knowledge, answered all my questions about the Hybrid Fusion I purchased. I would work with Lional the next time I choose to purchase Lionel was very knowledge, answered all my questions about the Hybrid Fusion I purchased. I would work with Lional the next time I choose to purchase a car. From start to finish I was the only 3 hours. Great! More

focus The Techs in the service department are very good and friendly. The car was serviced with no problem and in a timely matter. I have always had an ex The Techs in the service department are very good and friendly. The car was serviced with no problem and in a timely matter. I have always had an excellent experience when I bring in my car. More

Loved my experience I have to brag on Will and Hunter at Duval Ford. They made my experience buying a car so easy and painless and were both very professional and friendl I have to brag on Will and Hunter at Duval Ford. They made my experience buying a car so easy and painless and were both very professional and friendly! I did not feel hassled or taken advantage of and as a woman, that is very important. I would definitely recommend Duval Ford to ANYONE looking to buy a car. More

Very enjoyable expierience Our salesman Malcolm Daigle was willing to give us what we wanted for our trade in. He was very helpful finding the vehicle with our options. No press Our salesman Malcolm Daigle was willing to give us what we wanted for our trade in. He was very helpful finding the vehicle with our options. No pressure, very nice man. My husband felt the same way. Everyone we came in contact with at the dealership was very friendly. Not sure how many more vehicles we will buy, we are old timers, but we will come back here if we do. More

Pleasant car buying experience I found a used truck on line that I was interested in and talked to Lionel Mann on the phone to find out more about it. I wound up buying the truck, a I found a used truck on line that I was interested in and talked to Lionel Mann on the phone to find out more about it. I wound up buying the truck, and I cannot say enough good things about Lionel. I have never enjoyed shopping for a vehicle in the past, but the experience I had at Duval Ford, and especially with Lionel is the exception. I was thoroughly impressed with the way they do business. It made my truck buying experience almost a pleasure. If you are shopping for a vehicle, I highly recommend that you go by Duval Ford and talk to Lionel. I should add that this is a belated review. I bought my truck on 10/28/2015. More

Extremely impressed We were extremely impressed with the way we were treated with honesty and professionalism. Our salesmen Mitchel Hartely and Mike Murdock were extremel We were extremely impressed with the way we were treated with honesty and professionalism. Our salesmen Mitchel Hartely and Mike Murdock were extremely nice made us feel at ease and walking us thru all the steps while taking into account trying to keep us on schedule. We also were greeted by the customers relations manager business office person and Rich the General manager stopped to chat with us. Chris from business off very helpful. We were treated like family instead of just customers. We have purchased many cars in our time, this by far has been the best experience we've had. Maybe this review can be used for future customers to know they are in great hands. I especially want to say young Mitchel held himself as a true professional and impressed us with his manners and patience and happy interaction. That was golden in. Our book !! Thank you Duval ford we are enjoying our new ride. More