Duval Ford

Great Purchasing Experience! I'm not a big fan of buying cars, and when I do, I go in like a SEAL team, finding a vehicle I've already researched, sitting in it and test driving i I'm not a big fan of buying cars, and when I do, I go in like a SEAL team, finding a vehicle I've already researched, sitting in it and test driving it, and then making a decision. The sales associate I worked with last weekend, Jorgos Merkuri, was the perfect one for me and my process: he answered questions knowledgeably and pointed out features but he didn't push one particular model or unit over another. He made buying a car like buying anything else: "What do you need? Okay, we have that and this is what it costs. Do you have any questions? Did you know about these features? Cool. Let me know what you think." Likewise, Eric Porter in Finance helped with our somewhat complex trade-in and financing situation, and he didn't push anything I didn't need. In fact, now that I think about it, this is the first car-buying experience I've ever had when I didn't feel like I had to awkwardly refuse (or worse, accept) something I didn't want. More

Great experience! Susan Moore made this a great experience in that she first sought to understand what we were looking for and made test driving the cars and our final Susan Moore made this a great experience in that she first sought to understand what we were looking for and made test driving the cars and our final purchase go smoothly. After the purchase she then took time to bring me up to speed on personalizing the various features. She did an excellent job and I would recommend Duval Ford and her very highly. More

Best car purchase experience I've ever had! The staff was very friendly, my Salesman Renard was awesome not pushy at all helped me find what I was looking for within my budget. Overall my exper The staff was very friendly, my Salesman Renard was awesome not pushy at all helped me find what I was looking for within my budget. Overall my experience with Duval Ford was an A+! More

Service is always top notch I only take my vehicle to Ford because I trust my vehicle in their hands. David is always on top of the game and I am very grateful for his attention I only take my vehicle to Ford because I trust my vehicle in their hands. David is always on top of the game and I am very grateful for his attention in taking care of all my car needs! Thank you David!! More

Great Service The service department was efficient, timely and very courteous. They kept me informed regarding my vehicle and went out of their way to make me feel The service department was efficient, timely and very courteous. They kept me informed regarding my vehicle and went out of their way to make me feel comfortable. More

AWESOME SERVICE The customer service is A 1. Everyone had a great smile on their face. Explained everything and made me feel completely comfortable. WI'll definitely The customer service is A 1. Everyone had a great smile on their face. Explained everything and made me feel completely comfortable. WI'll definitely return. More

Great buying experience I had a very good experience buying from Duval Ford. Very professional and courteous. I would definitely recommend them and then will be a repete buye I had a very good experience buying from Duval Ford. Very professional and courteous. I would definitely recommend them and then will be a repete buyer. More

Amazing Experience!! I came into Duval Ford needing to purchase a new car. I had looked at the Ford Fusion and really had my heart set on it. I was immediately met by Chri I came into Duval Ford needing to purchase a new car. I had looked at the Ford Fusion and really had my heart set on it. I was immediately met by Chris Bozeman and he addressed my needs and concerns. He assured me that he would work with me and get me into the car that best fit my needs. His sales manager, Will Law was also instrumental in helping to make the deal work with the best financing options for me. They each explained the process to me step by step. Since this was my first car buying experience it was a positive experience for me. I will definitely be a return customer to Duval Ford in the future. More

outstanding service The service was above and beyond any dealership I've been too. Mr John was patient and informative. Trust me i asked him a 1000 questions and not once The service was above and beyond any dealership I've been too. Mr John was patient and informative. Trust me i asked him a 1000 questions and not once f I'd he show frustration or aggravation. This is the standard of customer service More

service on my 2004 expedition Shelia Mcfarland always treat me great. She tells me what wrong and how long it will take. My truck needed more time, but it was because they wanted Shelia Mcfarland always treat me great. She tells me what wrong and how long it will take. My truck needed more time, but it was because they wanted to make sure the brakes were done right. More