Duval Ford
Jacksonville, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Outstanding expiernece Bought my 2014 F 150 from Duval and had a great buying expiernece. Mark Lacovera took time to make my deal right for me and gave more for my trade tha Bought my 2014 F 150 from Duval and had a great buying expiernece. Mark Lacovera took time to make my deal right for me and gave more for my trade than any other dealer offered. they were 2k cheaper than anyone else for the like kind vehicle. Service department was just as great I had some minor issues and had gone to the dealer closer to my house and got treated poorly so I drove out to Duval and it was worth it. I'll make the drive each time now. More
No Hassle Sales Great customer service - No hassles over trade in values. A pleasure to do business with! I came in with a bad taste in my mouth over another dealer a Great customer service - No hassles over trade in values. A pleasure to do business with! I came in with a bad taste in my mouth over another dealer and expected the same. I was pleasantly surprised to find out it was like being in a different world. More
Great customer service at Duval Ford When I visited Duval Ford, I had no intention on making a purchase that day. I was just there looking around. Robert Grafton was the salesman and I wo When I visited Duval Ford, I had no intention on making a purchase that day. I was just there looking around. Robert Grafton was the salesman and I would put him up as being the best salesman that I have ever dealt with at Duval Ford. Robert was very knowledgeable and a very great person to deal with. He was assisted by William Law as the sales manager. Will was also a great person to deal with. These two guys are the reason that I decided to go ahead and make the purchase that day. I am a regular customer at Duval Ford and have bought several vehicles from them. This one is the third new one, The others were used ones. Service such as this is what keeps me returning to Duval Ford. I am very satisfied with the experience that I had working with these guys to make this purchase. I will return when necessary. I was also assisted by Eric Porter in financing. Eric did his best to help me be satisfied in that area. They are excellent employees for Duval Ford. More
Very unprofessional. I test drove a Ford 2014 white explorer and was trading a 2013 Taurus. I was finishing my paper work and working with my bank for the amount of the ch I test drove a Ford 2014 white explorer and was trading a 2013 Taurus. I was finishing my paper work and working with my bank for the amount of the check I would need. They told me they were getting the car ready to detail and I was going to the bank to get the check. Well a few minutes later another guy who was in training came and told me the suv I just purchase was SOLD.... Terrence never came to tell me what was going on and neither did anyone else. They told me a sale manager was coming out to speak with me and I waited 30 mins and he never showed up. I am in sales and would never treat a customer like this and I make sure I tell everyone I deal with NOT to buy from Duval Ford More
very easy process and Mike the salesman was a gentleman Everything went well besides im waiting still on a broken part that service mang said he will replace but im still waiting on a call about that part i Everything went well besides im waiting still on a broken part that service mang said he will replace but im still waiting on a call about that part in question. all in all it was a pleasure to drive from Daytona Bch to buy the car. very happy More
Great truck buying experience Purchased a new F250 Super duty. This is the third truck I have purchased from Duval Ford. As in the past I received professional and courteous custo Purchased a new F250 Super duty. This is the third truck I have purchased from Duval Ford. As in the past I received professional and courteous customer service. Oh and did I say I Love my new truck. More
Couldn't have been any better First of all - Izzy is a first class guy. He went the extra mile to make the experience totally positive. It seemed nothing was too much trouble & tha First of all - Izzy is a first class guy. He went the extra mile to make the experience totally positive. It seemed nothing was too much trouble & that his goal was to make sure that everything was the way I wanted. I would definitely recommend Duval Ford & Izzy Martinez to anyone looking to buy a vehicle. More
Great Experience Duvall Ford has by far the best staff form start to finish I have had the experience of working with. The service people are very helpful with every n Duvall Ford has by far the best staff form start to finish I have had the experience of working with. The service people are very helpful with every need. Thanks for making my experience a great one. More
My buying experience at Duval Ford was the way car buying be Rafael, Hannah, and Will were excellent to work with. Rafael got me a good price on a new Explorer, Hannah located the color I wanted and had it deliv Rafael, Hannah, and Will were excellent to work with. Rafael got me a good price on a new Explorer, Hannah located the color I wanted and had it delivered the next day, and Will gave me a fair price on my trade-in. More
F150 Service Great experience every time, always helpful. My first stop next time I purchase. Thanks Sheila and everyone there. Anyone looking for a painless trip Great experience every time, always helpful. My first stop next time I purchase. Thanks Sheila and everyone there. Anyone looking for a painless trip for service, check them out. More