Duval Ford

Tony Howell was great. He is very knowledgable about the vehicles. He made the trade-in process very smooth. I referred him to a co-worker to handle their trade-in as well. Tony will be your future numb vehicles. He made the trade-in process very smooth. I referred him to a co-worker to handle their trade-in as well. Tony will be your future number 1 salesperson! Jim Fowler More

I was shopping for a four door pick-up. I went to a few other manufacturer dealerships. The experience at Duval Ford was hands down the best I ever had. Their no haggle, bottom-line, up front price was gre other manufacturer dealerships. The experience at Duval Ford was hands down the best I ever had. Their no haggle, bottom-line, up front price was great. Dealing with sales personnel is always a burden. However, Bob Zellner was a pleasure to work with. They did not have the vehicle I wanted currently on the lot and allowed me to drive around another truck for a week until mine came in. I highly recommend the Duval Difference and Bob Zellner. More

Took my 2013 Ford F-150 in for it's first service. The service writer, Natalie, was extremely professional. She explained everything that was going to be done, escorted me to the lounge area, offered The service writer, Natalie, was extremely professional. She explained everything that was going to be done, escorted me to the lounge area, offered refreshments and made sure I was all set. A short while later she came and advised the vehicle was done...I couldn't believe how quickly they performed their service. I'll definitely tell neighbors and friends about the great service I received at Duval Ford. V/r Lieutenant Commander Victor O. Roman, USN, Ret. More

Salesperson, Rafael Delgado was very supportive throughout the experience. He did not sale me any "fake" expectations, was helpful in presenting all options and available deals. After I purchased throughout the experience. He did not sale me any "fake" expectations, was helpful in presenting all options and available deals. After I purchased the vehicle, he patiently explained all the little "quirks (plus+)" of the car. Assisted me setting up the navigational system. VERY VERY GOOD SALESMAN!!!! More

Christopher Fischer was kind and patient and when I came in for a vehicle he listened took my information and led me directly to a vehicle with all options I had asked for. We drove the vehicle and he made in for a vehicle he listened took my information and led me directly to a vehicle with all options I had asked for. We drove the vehicle and he made it happen. Duval Ford is great and wonderful and I will always come back. More

Andrew said 1.5 to 2 hours to complete service. Job was done in 1 hour. I have been having my vehicles serviced by RIchard Jordan's staff for nearly 20 years. I have never been disappointed. He always goes done in 1 hour. I have been having my vehicles serviced by RIchard Jordan's staff for nearly 20 years. I have never been disappointed. He always goes that extra step to ensure I am completely satisfied. You are lucky to have such a customer dedicated employee! More

I am a very dissatisfied customer , My husband brought me in a year ago and he purchased a 2012 Ford Fusion it was my first new car ever, I loved the car until the first problem with the A/ C broke down on a in a year ago and he purchased a 2012 Ford Fusion it was my first new car ever, I loved the car until the first problem with the A/ C broke down on a road trip and left us at a dealership for 4 hours it put us behind on our trip. I have since had the car back in for repairs 4 more times. I feel i bought a lemon and it really made me not want the car anymore, if i had wanted to stay at a dealership getting repairs i would have bought some one elses headache. I was told that they could help me get into a new car and even got to drive the one they was talking about, I left the dealership without one and now i am stuck with the lemon . I would not recommend this dealership to anyone. I asked to speak with Dan Hodges and the owner of the dealership and i got no where at all. More

Joe was very helpful as was Tino.I would recommend Duval Ford to my family and friends.Thanks again this is Doug signing off over and out Ford to my family and friends.Thanks again this is Doug signing off over and out More

Jim and Tino were a pleasure to work with. The dealership itself was very welcoming. I am hoping the excellent customer service continues through the course of my lease! Will keep you guys updated. itself was very welcoming. I am hoping the excellent customer service continues through the course of my lease! Will keep you guys updated. More

Russ and Trina went above and beyond to meet my particular needs. Through extensive research we found a great car within my price range. I would highly recommend them. particular needs. Through extensive research we found a great car within my price range. I would highly recommend them. More