Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Duval Ford
Jacksonville, FL
1,711 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,711 reviews
February 14, 2020
Excellent Buying Experience The sales team at Duval Ford Commercial Sales are unbeatable. They gave me good advice/suggestions, found the best combination of available programs a The sales team at Duval Ford Commercial Sales are unbeatable. They gave me good advice/suggestions, found the best combination of available programs and discounts, and made the entire purchase experience a pleasure. Twice!!! I will be back... More
by Pops
Helpful February 09, 2020
Fast, friendly, professional customer service Duval Ford has always been very good to me and takes great care of my vehicle needs I love my Ford Mustang and this dealership has always been very good to me and takes great care of my vehicle needs I love my Ford Mustang and this dealership More
by valorie.love
Employees Worked With
Chad
February 09, 2020
Awesome service through quick serve, beating all the repair stations in price and time in the service bay! Great staff and delivers when promised. In and out in less than an hour! repair stations in price and time in the service bay! Great staff and delivers when promised. In and out in less than an hour! More
by Mike
Employees Worked With
February 09, 2020
Everything about my visit was outstanding. I’ve never had a bad experience and they have always been so helpful. Duval Ford is a Five Star dealer. a bad experience and they have always been so helpful. Duval Ford is a Five Star dealer. More
by Y2kfordtough
Employees Worked With
Michael Foresto
February 08, 2020
Duval Ford is the best. I just bought a new 2019 Ranger at Duval to replace my previous 2019 that was totaled. I always went to Duval for service although another Ford dealer is only 10 minutes from my hom at Duval to replace my previous 2019 that was totaled. I always went to Duval for service although another Ford dealer is only 10 minutes from my home and Duval is 40 minutes. I like Duval that much. Also, Larry Beverly was a great salesperson. Very open and a problem solver. More
by mike
February 07, 2020
New Tires I got 4 new tires and had a great experience, everyone was helpful and friendly would recommend to others I know to come here for the same experience. I got 4 new tires and had a great experience, everyone was helpful and friendly would recommend to others I know to come here for the same experience. More
by kellym
Employees Worked With
Chris Pace
February 07, 2020
Super Easy! Didn’t feel pressured at all. Ethan was great at helping me find my 10 year truck and was super informative and knowledgeable!! Great Experience!! at helping me find my 10 year truck and was super informative and knowledgeable!! Great Experience!! More
by SlugL1
February 07, 2020
Great service overall. If I had any issues they were taken care of immediately. My wait times were not long at all. If a part had to be ordered, and they said it would be ready I 2 days, it was. Defin taken care of immediately. My wait times were not long at all. If a part had to be ordered, and they said it would be ready I 2 days, it was. Definitely will recommend this Ford dealership to anyone. More
by mrswayne
February 07, 2020
When I come to your dealership your customer service is second to none it’s always clean and coffee is made in the break room keep up the good work and you’ll always have dedicated customers second to none it’s always clean and coffee is made in the break room keep up the good work and you’ll always have dedicated customers More
by Sambonello4
Employees Worked With
You have two service writers name Mike and another one name Chad I believe that’s their names I am very impressed with them great job guys
February 07, 2020
I find that my vehicles car and my comfort as a customer is always top priority at Duval Ford. From the porters the time I drive up to my service advisor John I receive A+ service start to finish. Additiona is always top priority at Duval Ford. From the porters the time I drive up to my service advisor John I receive A+ service start to finish. Additionally my comfort level is additionally enhanced by knowing Sheila and Richard and readily available if needed. Thank you Team Duval Ford. More
by Slow229
Employees Worked With
