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Duval Ford

Jacksonville, FL

4.9
1,784 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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1616 Cassat Ave

Jacksonville, FL

32210

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Showing 1,784 reviews

October 28, 2018

Better Salesmen Ever!! I came to Chris 6 months ago looking for a car. We didn't find it right away but, he never stopped looking for me. He got me in my dream car. This was More

by YourDailyAngel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Langlois
Nov 16, 2018 -

Duval Ford responded

Thank you!

October 20, 2018

Great service great pricing Great price great service always fast and very professional will listen to what u want and find you the best deal on that vehicle well worth the drive More

by @Zz07318538
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Murdock
Nov 16, 2018 -

Duval Ford responded

It was a pleasure and we appreciate the recommendation!

October 15, 2018

Vince Dorsey was my salesman he was very professional. We talked on the phone and made the deal. I drove 150 miles and he even gave me a better deal More

by Jetstream
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Dorsey
Nov 16, 2018 -

Duval Ford responded

We are glad to hear it. : )

October 14, 2018

My first vehicle purchase. We have been shopping for a truck for the last two months and have looked at several dealerships. During that time I was also lookin for a job at a fo More

by McCarter, Nick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Warren Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Warren Hart JR., Richard Jordan, Zach Gordon
Nov 16, 2018 -

Duval Ford responded

Congratulations! We are honored you chose us. Enjoy your truck.

October 12, 2018

Gunny Moore is the man. Gunny knows his product hands down. Extremely thorough to the point where I can now sell this truck back to him. Entire experience very smooth More

by the4tees
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Moore
Nov 16, 2018 -

Duval Ford responded

Thank you!

October 11, 2018

Exceptional customer service!! Salesman Patrick Kane went above and beyond customer service when Ethan Siebel wasn’t available due to my work schedule. Patrick was able to find ever More

by LTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales-Patrick Kane, Ethan Siebel. Finance-Lionel Mann
Nov 16, 2018 -

Duval Ford responded

Thank you!

October 03, 2018

Thorough, Helpful, Nice Guy Overall good experience. Chris was knowledgable, patient, and helpful trying to get me in just the right vehicle. I've done business with Duval For More

by Benden2222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Langlois, Dan Espie
Nov 16, 2018 -

Duval Ford responded

We appreciate your loyalty. Thank you!

October 03, 2018

Excellence After a few back and forth emails and text I finally had time to meet with the Giovanni the sales rep. I was upfront in what I was looking for and wha More

by florr2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giovanni Troiano
Nov 16, 2018 -

Duval Ford responded

Thank you!

October 02, 2018

Excellent Patrick Kane was great and went way out of his way to research detailed questions we had on the features we were interested in. He helped locate the More

by jedwards
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Kane
Nov 16, 2018 -

Duval Ford responded

We are honored! Thank you.

October 02, 2018

Had trouble both with my synchcomputer and battery. Did an excellent job, diagnosing and repairing my truck in a fast reasonable time. Helped with transportation while truck was being service. Excell More

by TS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Rohde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2018 -

Duval Ford responded

We look forward to serving you on your next visit!

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