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Duval Ford

Jacksonville, FL

4.9
1,784 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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1616 Cassat Ave

Jacksonville, FL

32210

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Showing 1,784 reviews

August 24, 2018

Awesome My experienceswith Duval Ford was awesome! I love doing business with Warren Hart! I will always come to Duval Ford to purchases a car. Thank you Duv More

by Brown1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Warren Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2018 -

Duval Ford responded

That's just great. We hope you are enjoying your Fusion.

August 23, 2018

Best dealer service department I've been to Had the best experience I've had servicing my vehicle at a dealership. Went in for a recalled fuel pump and pilot change on my Ford Flex EcoBoost. Sch More

by Xander1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Rohde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2018 -

Duval Ford responded

This is great to hear. We are happy to be of service.

August 20, 2018

Satisfied Customer Great Customer service from entire staff, Warren Hart . Very friendly atmosphere. The entire staff greeted me with a smile . The new facility is very More

by G. Thompson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Warren Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : n/a
Sep 25, 2018 -

Duval Ford responded

We appreciate the feedback and look forward to serving you again.

August 16, 2018

Online review to buying my new Ford Edge It was a pleasure to come to your dealership and meet these wonderful men that helped me make a decision on my new Ford Edge. From the moment meeting More

by LyndaW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Perera and Blake Zona
Sep 25, 2018 -

Duval Ford responded

It was a pleasure working with you.

August 15, 2018

Treated me like their only customer Excellent service. Didn’t take much of my time. Pleasant waiting area. When my service was complete, Casey walked with me to to my truck and noted the More

by GenoL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Hoffman
Sep 25, 2018 -

Duval Ford responded

Thank you!

August 15, 2018

Fantastic Service, and done WELL. As a longtime Ford customer, I've been having a lot of trouble with my 2015 Focus. Duval Ford gladly took my car in from a tow without any appointment More

by ramckie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Gardner
Sep 25, 2018 -

Duval Ford responded

Thank you!

August 15, 2018

What I expected After a disastrous phone call run around with service I called and complained about making a 22 minute call to get an appointment and didn’t. When som More

by Papa4them
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony?
Sep 25, 2018 -

Duval Ford responded

Thank you for the feedback.

August 14, 2018

My first vehicle purchase I would like to say Alden Davis was extremely helpful and knowlegable. Made my first truck purchase very simple and easy. I will definitely be back fo More

by Crsnyder15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alden Davis
Sep 25, 2018 -

Duval Ford responded

We look forward to working with you again when you are ready!

August 08, 2018

Great Experience! Salesman David Gunny Moore was excellent, found us what we were looking for, wound up with a slightly used 2017 Ford F150. I would recommend Gunny and More

by Jerrzzgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Moore
August 05, 2018

Excellent, Way Better than Autonation!!!!! Ethan my salesman was outstanding!!! Told him what I was looking for and and what I could pay, and he found me a even better Truck and at a lower pric More

by Stinger2400
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan Seibel
Sep 25, 2018 -

Duval Ford responded

How wonderful! Thank you.

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